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Collections Agent
4 weeks ago
If you are a FEMALE who likes the challenge of thriving and passionate to grow career in a dynamic and fast-paced environment, we invite you to seize this incredible opportunity where you will have the chance to showcase your skills, experience, and passion for success.
Collection Officer Duties & Responsibilities:
- Contacting clients who have Outstanding debts or payments.
- Sending payment reminders, invoices, or statements to clients.
- Negotiating payment plans or settlements with customers who are in arrears.
- Recording payment information accurately and coordination with Accounts Team on a regular basis
- Resolving payment discrepancies and addressing customer queries, complaints related to billing and collections.
- Maintaining accurate and up-to-date records of collection activities.
- Plan course of action, Investigate and resolve discrepancies
- Alert superiors of client’s unwillingly or unable to pay
- Key Skills and Qualifications:
- Excellent communication and negotiation skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in record-keeping.
- Knowledge of basic accounting principles and collection procedures.
- Ability to handle sensitive and confidential information with professionalism.
- Customer service orientation and the ability to handle difficult situations.
- Time management skills and the ability to prioritize tasks effectively.
- Proven experience in Collections Banking sector is preferred.
**Salary**: AED3,000.00 - AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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