Collections Officer

1 week ago


Dubai, Dubai, United Arab Emirates ASTI Academy Full time

Job Description:
Collections Agent (Accounts Receivables)

Responsibilities:

Debt Recovery:

Contacting individuals and businesses with outstanding debts and past-due accounts to initiate payment collections and negotiate suitable repayment plans.


Account Management:

Maintain accurate and up-to-date records of all interactions, payment commitments, and progress on debt recovery efforts in the college's database.


Negotiation:
Demonstrate strong negotiation skills to arrive at mutually acceptable payment solutions while adhering to college policies and guidelines.

Payment Tracking:
Monitor payment arrangements and deadlines, follow up on scheduled payments, and ensure compliance with agreed-upon terms.

Customer Relations:
Handle inquiries and concerns from debtors with empathy and professionalism, addressing any issues that may hinder timely payments.

Reporting:
Generate regular reports on debt recovery progress, payment collections, and outstanding balances to the management team.

Targets and Incentives:
Meet and exceed collections targets set by the college while qualifying for performance-based incentives.

Compliance:
Adhere to all applicable laws, regulations, and ethical standards while conducting debt recovery activities.

Requirements:

Previous Experience:

Proven work experience as a Collections Agent in banks or other companies, with a focus on recovering accounts receivables and debts.


Convincing Skills:
Exceptional ability to persuade and influence debtors to fulfill their payment obligations, combined with excellent communication skills.

Confidence and Bold Nature:
Display a confident and assertive approach when dealing with debtors, while maintaining professionalism and respect.

Negotiation Skills:
Strong negotiation abilities to reach mutually beneficial payment arrangements.

Customer Focus:
A customer-centric mindset, demonstrating empathy and patience while interacting with debtors.

Organization:
Excellent organizational skills to manage multiple accounts and prioritize collection efforts effectively.

Data Management:
Proficiency in using computer systems and databases to record and track debt recovery progress.

Multilingual:
Fluency in English is essential, and knowledge of other languages (e.g., Arabic) would be advantageous.

Results-Oriented:
A self-driven individual with a track record of meeting and exceeding targets.

Legal Knowledge:
Basic understanding of debt collection laws and regulations in the UAE is desirable.

Incentives:

In addition to a competitive base salary, we offer a performance-based incentive program designed to reward exceptional collections performance.

High-performing Collections Agents will have the opportunity to earn attractive bonuses and other rewards.


Join our dynamic team at the educational college in Dubai and contribute to the financial success and growth of the institution while building a rewarding career in debt recovery and collections.


Salary:
AED3, AED4,000.00 per month

Application Question(s):

  • How many years of experience do you have with collections softwares ( Tally, CreditForce, Anytime Collect, DebtPayPro, Excel & Google Sheet )

Experience:

  • Collections /
Accounts Receivables: 2 years (required)
Educational Industry: 1 year (required)

Application Deadline: 25/07/2023
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