Medical Receptionist

1 month ago


Dubai, United Arab Emirates Be You Clinics Full time

**Job Title**: Medical Receptionist

**Job Summary**:
We are seeking a detail-oriented, compassionate, and professional Medical Receptionist to join our healthcare team. This individual will be the first point of contact for patients, visitors, and healthcare providers, ensuring a welcoming and efficient experience. The Medical Receptionist will be responsible for managing the front desk, scheduling appointments, handling patient inquiries, and providing administrative support in a medical office environment. A medical background is essential to ensure knowledge of medical terminology, patient care procedures, and the ability to assist with billing and insurance-related tasks.

**Key Responsibilities**:

- Greet patients and visitors in a professional and friendly manner, ensuring a positive experience.
- Answer phone calls, schedule appointments, and confirm patient visits.
- Assist patients with completing necessary forms and documentation, ensuring accuracy.
- Verify patient information, including insurance details and personal information.
- Maintain an organized and clean reception area, adhering to health and safety guidelines.
- Check patients in and out, ensuring their medical records are updated and accurate.
- Assist with medical record management, ensuring confidentiality and compliance with HIPAA regulations.
- Prepare patient charts, documents, and office supplies for medical procedures.
- Process patient payments and handle billing inquiries (co-pays, deductibles, insurance payments).
- Coordinate with medical staff to relay messages, appointment reminders, or test results.
- Ensure proper patient flow by managing appointment schedules and handling cancellations or reschedules.
- Handle medical insurance verification and pre-authorization requests.
- Assist with the management of office supplies and inventory.
- Perform other administrative duties, such as data entry, filing, and faxing, as needed.

**Qualifications**:

- High school diploma or equivalent (Associate's degree or higher in medical office administration or a related field preferred).
- Previous experience as a medical receptionist or in a healthcare administrative role is preferred.
- Knowledge of medical terminology, office procedures, and healthcare protocols.
- Familiarity with Electronic Health Records (EHR) and medical office software (e.g., Epic, Cerner, etc.).
- Basic understanding of insurance billing and coding processes.
- Strong organizational, multitasking, and time management skills.
- Excellent verbal and written communication skills.
- Professional and compassionate demeanor with patients and team members.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- Proficient in Microsoft Office Suite and general office equipment.
- Ability to work in a fast-paced environment while maintaining attention to detail.

**Job Types**: Full-time, Permanent


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