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Event Manager

2 months ago

Dubai, United Arab Emirates Genesis Security Dubai LCC Full time

**Events Manager**

Genesis Security Dubai

Location: Dubai

Type: Full-time

Reports to: CEO

**Description**:
Reporting directly to the Vice President, Special Events Manager is responsible for the management of the day-to-day operations of Genesis Security Dubai with an emphasis on quality service delivery, effective personnel management and the implementation and maintenance of the Genesis Security’s Core Values.

You will be based and work from Genesis Security’s Dubai office but will also be working virtually on other duties and tasks for Genesis Security Group (Genesis Security Dubai LCC,
Genesis Security BC Ltd., Genesis Security Events Inc., Genesis Tactical Gear Ltd.).

To be successful, you should have strong interpersonal, leadership, and communication skills.
You should also possess an in-depth knowledge and understanding of sales and marketing.

**Key Responsibilities**:

- Develop efficient processes and procedures to ensure high quality customer service for individual events assigned.
- Provide administrative support including the transmission of information, setting up new accounts, ending old accounts, client concerns/complaints/commendations and other correspondence.
- Ensure the delivery of high-quality customer service through event briefs and other contact with the clients and employees.
- Evaluate service quality and initiate corrective and preventative action as necessary to staff in the field.
- Identify and protect company assets through the development and implementation of security policies, protocols, and procedures
- Perform security process evaluations and inspections
- Prepare the organization and staff for external inspections
- Manage the budget for security operations within an organization
- Control security budgets for security operations and monitor expenses.
- Monitor progress against individual event-based objectives.
- Ensure that each staff member is treated with dignity and respect.
- Plan, assign and delegate work to Event Managers and Supervisors.
- Monitor staff’s performance, hours worked, and attitudes delivering coaching and corrections when needed.
- Provide opportunities for subordinates to grow and demonstrate their skills by having them perform without your support.
- Ensure that staff members understand and comply with applicable laws, regulations, policies, and procedures.
- Effectively resolve human resources and administrative issues within appropriate scope and means.
- Ensure Genesis’s Core Values are explained to each employee, understood by each employee, and embodied by each employee.

**Requirements**:

- Seven (7) years proven field security experience, with at least five (5) years in security management
- A bachelor’s degree in marketing, business administration, or related field.
- Security Licence
- Experience using relevant technology and equipment
- Experience in reporting and emergency response planning
- Excellent knowledge of security protocols and procedures
- Solid understanding of budgeting and statistical data analysis
- Working knowledge of MS Office
- Excellent communication, organizational and interpersonal skills
- Outstanding teambuilding and leadership skills
- Working knowledge of any required computer programs and security technology
- Ability to monitor surveillance systems and respond to emergency situations
- Ability to pay close attention to details
- Interest in protecting the people and assets within the organization or company.

Commensurate with experience, bonus pay and benefits package.

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 09/06/2023

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