Customer Relations Executive

2 months ago


Dubai, United Arab Emirates VPerfumes LLC Full time

**Job Summary**:
We are looking for a skilled and Arabic-speaking Tele Customer Relations Executive to join our team. In this role, you will be responsible for making outbound calls to customers using provided data. Your primary objective is to engage with customers, address inquiries, gather feedback, and ensure a positive customer experience. Fluency in Arabic and excellent communication skills are essential for this role.

**Responsibilities**:

- Initiate outbound calls to customers based on provided data with the aim of addressing queries, conducting surveys, or following up on previous interactions.
- Thoroughly review and analyze provided customer data before each call to understand the customer's history, preferences, and any relevant information.
- Provide exceptional customer service to Arabic-speaking clients through phone calls.
- Address customer inquiries, resolve issues, and provide product/service information.
- Build and maintain positive relationships with customers by ensuring their needs are met promptly and professionally.
- Investigate and resolve customer complaints through different channels, issues, and concerns with efficiently.
- Maintain a deep understanding of our products or services to accurately address customer queries and provide relevant information.
- Record relevant information during customer interactions, update customer profiles, and maintain accurate documentation.
- Gather customer feedback during calls to identify areas for improvement and report insights to the management team.

**Qualifications**:

- Fluency in Arabic and English (spoken and written).
- Previous experience in telephonic customer service or a related role.
- Excellent verbal communication skills and a professional phone manner.
- Basic computer skills, including familiarity with CRM software.

**Salary**: AED2,000.00 - AED4,000.00 per month

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



  • Dubai, United Arab Emirates Emirates Zone Companies Representation Full time

    **Job Summery**: As a client relationship executive you will be responsible for increasing the company’s current customer base, identify and qualify new prospects and expand current customers by raising awareness of the company’s services. **Responsibilities**: - Handle incoming calls and potential customer inquiries, and qualify leads. - Approaching...


  • dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...


  • dubai, United Arab Emirates Executive Solutions Full time

    Customer Service Executive (UAE National Only) Executive Solutions is now partnering with a leading organization in the UAE hospitality industry to offer unique employment opportunities for the best Emirati talent. This opportunity will help launch or develop a career in hospitality, events and facilities management.Our client is seeking a Customer Service...


  • Dubai, United Arab Emirates Jewel Trendz Exhibition Organizing LLC Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...


  • Dubai, United Arab Emirates Planters Horticulture LLC Full time

    As a Customer Relations Executive at our landscaping maintenance company, you will be responsible for - cultivating and nurturing relationships with our most valuable clients - understanding the unique needs and requirements of each client - providing tailored solutions, and ensuring the highest level of satisfaction - serving as the main point of contact...


  • Dubai, United Arab Emirates Absolute Swimming Academy Full time

    **Job Overview** The Customer Relations Executive (CRE) will support the swimming teachers & teachers in delivering an exceptional experience for our customers. The role’s main objective is meet our businesses sales and retention targets through, delivering the highest standards of customer service and proactive communications with our customers, delivery...


  • Dubai, United Arab Emirates Majid al Futtaim Properties Full time

    **Executive, Customer Relations Management** To support the Customer Journey Service from signing of the Sales and Purchase Agreement to property handover and post-handover operations including managing of defects liability period, complaints and queries at any point of the customer life cycle. **Role Details - Key Responsibilities and...


  • Dubai, United Arab Emirates Saraya Marketing Full time

    **Objective**: As a Customer Relations and Telesales Executive, your primary objective is to manage customer relationships effectively while also generating sales revenue through outbound telesales activities. You will serve as the main point of contact for customers, addressing their inquiries, concerns, and feedback, while also proactively reaching out to...


  • Dubai, United Arab Emirates Blue Iris Software Trading LLC Full time

    We're Hiring **Customer Retention** **JD's**: - Proactively reach out to existing customers to understand their needs, challenges, and satisfaction levels. - Build rapport and maintain ongoing communication to strengthen relationships. - Develop and implement retention strategies and initiatives to reduce churn and increase customer loyalty. - Identify...


  • Dubai, United Arab Emirates Avyanco Business Consultancy Full time

    **Job Summary**: **Key Responsibilities**: - **Cold Calling**: - Conduct outbound calls to potential customers to introduce our products/services. - Identify and generate new sales opportunities through targeted cold calling efforts. - Maintain a high level of product knowledge to effectively communicate benefits and features to prospects. - **Lead...


  • Dubai, United Arab Emirates Firstline Document Clearing Services Full time

    Responsibilities: - **To create and publicize marketing material in line with marketing plans. **To manage, improve, and lead campaigns. - **Contributing to the development of marketing strategies.**: - **Conducting market research on Facility Services.**: - **Answering client queries about service specifications and uses. **Maintaining client...


  • dubai, United Arab Emirates Preimo Full time

    Executive – Operations and Customer RelationsCompany : Preimo Urban Mobility Luxury Motor Vehicles Services L.L.C.Role : Executive – Operations and customer relationsReporting : Manager Operations / Manager BDSalary : 4,000 AED Per MonthWork Location : Business Bay, DubaiWork Timing : Shift Basis (Prominently Night shift)The OrganizationPreimo Urban...


  • Dubai, United Arab Emirates Option works Full time

    Key Responsibilities - Resolve issues by clarifying the customer's complaint, determining the cause, and selecting the best solution. - Follow up with customers to ensure their issues are fully resolved. - Recommend potential products or services to management by collecting customer information and analyzing needs. - Prepare reports by collecting and...


  • Dubai, United Arab Emirates Implantree Dental & Aesthetics Clinic Full time

    A well established Multispeciality Polyclinic Group (Dental & Aesthetics) in Dubai Hiring ! - **CUSTOMER SALES EXECUTIVES - FEMALE only** Eligibility: - Experience in SALES and MARKETING (INDOOR AND OUTDOOR) - Experience in CUSTOMER SERVICE - Good English - Able to work in Shifts - PART TIME or FULL TIME - **Immediate joining**: Watsp CV + Photo -...


  • Dubai, United Arab Emirates VPerfumes LLC Full time

    **Job Summary**: We are looking for a skilled and Arabic-speaking Tele Customer Relations Executive to join our team. In this role, you will be responsible for making outbound calls to customers using provided data. Your primary objective is to engage with customers, address inquiries, gather feedback, and ensure a positive customer experience. Fluency in...


  • Dubai, United Arab Emirates VPerfumes LLC Full time

    **Job Summary**: We are looking for a skilled and Arabic-speaking Tele Customer Relations Executive to join our team. In this role, you will be responsible for making outbound calls to customers using provided data. Your primary objective is to engage with customers, address inquiries, gather feedback, and ensure a positive customer experience. Fluency in...


  • Dubai, United Arab Emirates FRENCHY CUSTOMER CARE Full time

    **Description du poste** **Points majeurs avant de postuler**: - L'entreprise travaillant exclusivement pour des clients basés en France, l'organisation du temps de travail est basée sur le calendrier français ! Du Lundi au Vendredi - repos Samedi/Dimanche - jours fériés français et sur les horaires de bureaux en France (+2/3 heures de décalage...


  • Dubai, United Arab Emirates RESTOFAIR RAK LLC Full time

    Outstanding verbal and written communication. - Ability to forge profound working relationships. - Strong interpersonal and collaborative skills. - Prior experience as a relationship executive. Pay: Up to AED4,000.00 per month


  • Dubai, United Arab Emirates Brillianz Education Full time

    **Issue Resolution**: Investigate and resolve customer complaints and issues promptly and effectively. Escalate complex problems to the appropriate department or management for resolution when necessary. - **Relationship Management**: Build and maintain strong relationships with customers by demonstrating empathy, understanding their needs, and providing...


  • Dubai, United Arab Emirates Malabar Gold & Diamonds Full time

    Job description: - Greet and welcome customers to the jewellery store in a friendly and professional manner. - Assist customers in their jewellery selection by providing product information, explaining features and benefits, and suggesting suitable options based on their preferences. - Build strong customer relationships by providing exceptional service and...