Hotel Telephone Operator

Urgently looking for: Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. Provides information about hotel services to guests. Understand the...

TELEPHONE OPERATOR required urgently for a reputed Five Star Luxury Hotel in Dubai. Job Details: Hotel background. Min. 1-year experience in a similar role with any 4 / 5 Star Hotels. Good communication skills and multi linguistic preferred. Attractive salary + Food + Accommodation & transportation & Hotel Benefits. Immediate joining. Free...

Company Description Feel the energy of Dubai in an exceptional location near Dubai Media City on Sheikh Zayed Road at La Suite Dubai Hotel & Apartments. Guests staying at this modern hotel will find elevated comfort just moments from Dubai Internet City and Palm Jumeirah. Feel relaxed in elegant rooms, studios, and apartments with stunning panoramic views...

Answers incoming calls. - Directs call to guest rooms, staff, or departments through the switchboard or PBX system. - Places outgoing calls. - Receives guest messages and deliver the same to the guest. - Logs all wake-up call requests and performs wake-up call services. Wake-up call services. - Provides information about hotel services to guests. -...

**DUTIES AND RESPONSIBILITIES**: Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-upcall requests and performs wake-up call services. Provides information about hotel services to...

Responsible for all communication, in – going and out- going thus maintaining the hotel imageEnsure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating proceduresTo assist the guest efficiently, courteously and professionally in all Front Office duties, as per the internal procedures.Welcome...

Summary TELEPHONE OPERATOR DUTIES AND RESPONSIBILITIES: - Answers incoming calls. - Places outgoing calls. - Receives guest messages and deliver the same to the guest. - Logs all wake-up call requests and performs wake-up call services. - Provides information about hotel services to guests. - Provides paging services for hotel guests and employees. - Knows...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Sofitel StandardsAccurately record and control wake-up callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff member when requestedAbide by principles of guest privacyHandle guests...

Overview: Our Company – Wyndham Hotels & Resorts Welcome to the largest hotel company in the world. At Wyndham Hotels & Resorts, our Team Members have the opportunity to explore both personal and professional development opportunities throughout their careers. Wyndham Hotels & Resorts is the champion of the everyday traveler. Through the largest and...

What will I be doing?As a Telephones Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must...

Ensure brand standards, policies and procedures are adhered to at all times.Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages...

Responsible for all communication,in – going and out- going thus maintaining the hotelimageEnsure proper functioning of telephoneequipment in the hotel at all times and to implement correcttelephone operating proceduresTo assist theguest efficiently, courteously and professionally in all FrontOffice duties, as per the internalprocedures.Welcome the guests...

Answering incoming calls promptly and professionally, addressing guest inquiries and requests in a courteous manner.Transferring calls to the appropriate department or individual, ensuring timely and accurate communication.Taking and delivering messages accurately to the intended recipient.Providing information to guests about hotel amenities, services, and...

Ensure proper functioning oftelephone equipment in the hotel at all times and to implementcorrect telephone operating proceduresHandleany guest complaints and/or remarks; provides a response as soon aspossibleHandle phone calls and forward anymessages received for the guest.Record andgive wake-up calls.Utilizes correct processand procedure when you handling...

Ensure brand standards, policiesand procedures are adhered to at alltimes.Maintain complete knowledge of all hotelfeatures/services, hours of operations, all hotel restaurant foodconcepts, menu price range, dress code and ambiance, all hotel roomtypes, numbers/names, layout appointments, amenities and locations,all hotel room rates, special packages and...

Company Description A surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city, delivering impeccable service and sophisticated style. **Job Description**: PURPOSE OF POSITION To perform all aspects of Telecommunications services to achieve the highest possible...

Consistently offer professional, friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.Take ownership of the caller’s request and ensure...

A Telephone Operator for the Waldorf Astoria Dubai International Financial Centre accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a Telephone Operator for the Waldorf...

Telephone Operator DutiesAnswer incoming calls and provide callers with the requested informationHandle customer inquiries and complaints in a polite and professional mannerTransfer calls to appropriate personnel or departmentsAssist customers in placing ordersTake messages and forward them to the relevant partiesMaintain records of customer interactions and...

Company DescriptionA surprising, chic merging of Asian style with an Egyptian aesthetic, Raffles Dubai is a 5-star luxury hotel perfectly positioned in the heart of the city , delivering impeccable service and sophisticated style.Job DescriptionPURPOSE OF POSITIONTo perform all aspects of Telecommunications services to achieve the highest possible guest...