Telephone Operator for The Waldorf Astoria Dubai
3 weeks ago
A Telephone Operator for the Waldorf Astoria Dubai International Financial Centre accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
**What will I be doing?**
As a Telephone Operator for the Waldorf Astoria Dubai International Financial Centre, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Accept and deliver all messages correctly and promptly for both Guests and management
- Ensure all wake up calls take place at the correct time
- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
- Handle emergency calls immediately and relay comprehensive and accurate information, as required
- Demonstrate a high level of customer service at all times
- Comply with hotel security, fire regulations and all health and safety legislation
- Attend appropriate training courses, when required
- Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity
- Follow company brand standards
- Assist other departments, as necessary
**What are we looking for?**
Telephone Operator for the Waldorf Astoria Dubai International Financial Centre are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills, especially on the telephone
- Commitment to delivering a high level of customer service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in a customer-focused industry
- OnQ experience
**What will it be like to work for Waldorf Astoria Hotels & Resorts?**
Waldorf Astoria provides guests the exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for
-
dubai, United Arab Emirates Waldorf Astoria Full timeSecurity Supervisor Jobs in Dubai | Waldorf Astoria JobsFor More Top Organization Jobs Click HereDescription:A Security Supervisor for the Waldorf Astoria Dubai International Financial Centre keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of...
-
dubai, United Arab Emirates Waldorf Astoria Full timeLobby Ambassador Jobs in Dubai | Waldorf Astoria CareersFor More Top Organization Jobs Click HereDescription:As a Lobby Ambassador for the Waldorf Astoria Dubai International Financial Centre, you will be working with the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Lobby Hostess truly...
-
dubai, United Arab Emirates Waldorf Astoria Full time1- Security SupervisorJob: Full TimeLocation: Dubai, UAEDescription:A Security Supervisor for the Waldorf Astoria Dubai International Financial Centre keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of Guests, Team Members, and others.Job...
-
dubai, United Arab Emirates Waldorf Astoria Full timeAccounting Supervisor Jobs in Dubai | Waldorf Astoria CareersFor More Top Organization Jobs Click HereDescription:The Accounting Supervisor at the Waldorf Astoria Dubai International Financial Centre will support all activities performed by the hotel’s Finance Controller, to include but not limited to, understanding financial performance, ensuring timely...
-
dubai, United Arab Emirates Waldorf Astoria Full timeHuman Resources Executive Jobs In Dubai | Waldorf Astoria CareersJob Responsibilities:Oversee and lead the recruitment process of the hotel.Update and monitor the manning file according to the approved budgeted manning.Source candidates and advertise job vacancies through various platforms.Work on an action plan to achieve the diversity targets of the...
-
dubai, United Arab Emirates Waldorf Astoria Full time1- Cake Boutique CoordinatorJob: Full TimeLocation: Dubai, UAEDescription:A Cake Boutique Coordinator for the Waldorf Astoria Dubai International Financial Centre will be stepping into a unique roll, organizing all behind the scenes orders and queries via our e-commerce platform.Job Responsibilities:Consistently offer professional, friendly and engaging...
-
dubai, United Arab Emirates Waldorf Astoria Full timeHuman Resources Manager Jobs in Dubai | Waldorf Astoria JobsFor More Top Organization Jobs Click HereDescription:A Human Resources Manager is responsible for providing first-class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.Job...
-
dubai, United Arab Emirates Waldorf Astoria Full timeHR Generalist Jobs in Dubai UAE 2023 | Waldorf Astoria CareersFor More Top Organization Jobs Click HereJob Responsibilities:On-board new joiners / off-board employees – coordinate between HRS, candidate, payroll team and local partners for new legal entity in UAE, and for other countriesPrepare HR documents according to the standard templates – job...
-
Bartender for The Waldorf Astoria Dubai
1 week ago
Dubai, United Arab Emirates Hilton Full timeBartender for the Waldorf Astoria Dubai International Financial Centre A Bartender for the Waldorf Astoria Dubai International Financial Centreengages our guests during their visit, receives/serves orders and ensures brand service standards are met to the highest quality. **What will I be doing?**A Bartender for the Waldorf Astoria Dubai International...
-
Commis 1 for The Waldorf Astoria Dubai
7 days ago
Dubai, United Arab Emirates Hilton Full timeCommis 1 for the Waldorf Astoria Dubai International Financial Centre A Commis 1 for the Waldorf Astoria Dubai International Financial Centre is responsible for preparing and presenting high quality dishes to deliver an excellent Guest experience. **What will I be doing?** As a Commis 1 for the Waldorf Astoria Dubai International Financial Centre you will...
-
Commis I at Waldorf Astoria Dubai International
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeCommis I at Waldorf Astoria Dubai International Financial Centre A Commis 1 at Waldorf Astoria Dubai International Financial Centre is responsible for preparing and presenting high quality dishes to deliver an excellent Guest experience. **What will I be doing?** As a Commis 1 at Waldorf Astoria Dubai International Financial Centre you will be assisting...
-
Laundry Attendant for The Waldorf Astoria Dubai
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeA Laundry Attendant for the Waldorf Astoria Dubai International Financial Centre is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. **What will I be doing?** As a Laundry Attendant for the Waldorf Astoria Dubai International Financial Centre, you are...
-
Dubai, United Arab Emirates Hilton Full timePersonal Concierge for the Waldorf Astoria Dubai International Financial Centre A Personal Concierge for the Waldorf Astoria Dubai International Financial Centre, engages with our Guests and VIP Guests throughout the entire hospitality experience. From pre-arrival to post-departure, the Personal Concierge serves as point of contact for our Guests and...
-
Dubai, United Arab Emirates Hilton Full timeA Commis 1 at Waldorf Astoria Dubai International Financial Centre is responsible for preparing and presenting high quality dishes to deliver an excellent Guest experience. **What will I be doing?** As a Commis 1 at Waldorf Astoria Dubai International Financial Centre you will be assisting in the daily operations, including the preparation of mis-en-place...
-
Housekeeping Attendant at Waldorf Astoria Dubai
1 month ago
Dubai, United Arab Emirates Hilton Full timeHousekeeping Attendant at Waldorf Astoria Dubai International Financial Centre A Housekeeping Attendant for the Waldorf Astoria Dubai International Financial Centre will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring...
-
Personal Concierge at Waldorf Astoria Dubai
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeA Personal Concierge at Waldorf Astoria Dubai International Financial Centre, engages with our Guests and VIP Guests throughout the entire hospitality experience. From pre-arrival to post-departure, the Personal Concierge serves as point of contact for our Guests and creates an unforgettable Guest experience. **What will I be doing?** As a Personal...
-
Spa Receptionist at Waldorf Astoria Dubai
3 days ago
Dubai, United Arab Emirates Hilton Full timeSpa Receptionist at Waldorf Astoria Dubai International Financial Center A Spa Receptionist at Waldorf Astoria DIFC is responsible for greeting and assisting guests to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met. **What will I be doing?** As a Spa Receptionist at Waldorf...
-
Front Office Supervisor at Waldorf Astoria Dubai
1 month ago
Dubai, United Arab Emirates Hilton Full timeA Front Desk Supervisor at Waldorf Astoria Dubai International Financial Centre supervises the activities of the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor at Waldorf Astoria Dubai International Financial Centre, you will...
-
Commis I
1 month ago
Dubai, United Arab Emirates Hilton Full timeA Commis I - Bakery at Waldorf Astoria Dubai International Financial Centre ensure complete guest satisfaction by providing an excellent standard of food in a competent and professional manner. Must always strive to obtain maximum efficiency and promote teamwork, within and outside of the department.**What will I be doing?** As a Commis I - Bakery at...
-
dubai, United Arab Emirates Waldorf Astoria Full timeElectrical Engineer Jobs in Dubai UAE 2023 | Waldorf AstoriaFor More Top Organization Jobs Click HereDescription:To maintain high standard of maintenance work for electrical equipment and systems related to meeting rooms, function rooms and guest rooms. Provide indoor and outdoor engineering services, as required. Inspect and diagnose malfunctioning tools,...