Telephone Operator

**TELEPHONE OPERATOR DUTIES AND RESPONSIBILITIES**: Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Places outgoing calls. Receives guest messages and deliver the same to the guest. Logs all wake-up call requests and performs wake-up call services. Provides information about hotel...

**About us** Grand Central Hotel is a 4 Star hotel with 140 beautifully decorated rooms, including 6 luxurious suites centrally located in the heart of Dubai. - 140 beautifully decorated rooms - Seven minutes drive away from the Dubai International Airport - Rooftop swimming pool and terrace, fitness center and Spa, Wi-Fi Internet, basement parking -...

Telephone Operator DutiesAnswer incoming calls and provide callers with the requested informationHandle customer inquiries and complaints in a polite and professional mannerTransfer calls to appropriate personnel or departmentsAssist customers in placing ordersTake messages and forward them to the relevant partiesMaintain records of customer interactions and...

Answers incoming calls. - Directs call to guest rooms, staff, or departments through the switchboard or PBX system. - Places outgoing calls. - Receives guest messages and deliver the same to the guest. - Logs all wake-up call requests and performs wake-up call services. Wake-up call services. - Provides information about hotel services to guests. -...

One of our client - A luxury hotel in Dubai is looking for a Telephone Operator to shape unforgettable guest interactions. As a communication expert, guide calls, provide concierge assistance, and uphold our luxury standards. Bring polished etiquette, quick problem-solving, and tech-saviness to the role. Enjoy competitive compensation and benefits while...

Answering Calls: Professionally handleincoming calls and direct them to the appropriate person ordepartment.Message Taking: Accurately record and relaymessages to recipients.Information Provision: Provideinformation to callers and assist with inquiries.CallRouting: Direct calls to the relevant extensions ordepartments.Communication: Maintain a polite...

Responsible for all communication, in – going and out- going thus maintaining the hotel imageEnsure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating proceduresTo assist the guest efficiently, courteously and professionally in all Front Office duties, as per the internal procedures.Welcome...

Answering Calls: Professionally handle incoming calls and direct them to the appropriate person or department.Message Taking: Accurately record and relay messages to recipients.Information Provision: Provide information to callers and assist with inquiries.Call Routing: Direct calls to the relevant extensions or departments.Communication: Maintain a polite...

A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. **What will I be doing?** As a Telephone Operator, you will accept, deliver and respond to Guest and management messages,...

Telephone OperatorDutiesAnswer incoming calls andprovide callers with the requestedinformationHandle customer inquiries andcomplaints in a polite and professionalmannerTransfer calls to appropriate personnelor departmentsAssist customers in placingordersTake messages and forward them to therelevant partiesMaintain records of customerinteractions and...

**Company Description** OUR COMMITMENT TO DIVERSITY & INCLUSION**: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. **WHY WORK FOR ACCOR?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every...

Ensure brand standards, policies and procedures are adhered to at all times.Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates, special packages...

What will I be doing?As a Telephones Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Switchboard Telephonist contributes to the first impressions of our Guests and, therefore, must...

Responsible for all communication,in – going and out- going thus maintaining the hotelimageEnsure proper functioning of telephoneequipment in the hotel at all times and to implement correcttelephone operating proceduresTo assist theguest efficiently, courteously and professionally in all FrontOffice duties, as per the internalprocedures.Welcome the guests...

Ensure proper functioning oftelephone equipment in the hotel at all times and to implementcorrect telephone operating proceduresHandleany guest complaints and/or remarks; provides a response as soon aspossibleHandle phone calls and forward anymessages received for the guest.Record andgive wake-up calls.Utilizes correct processand procedure when you handling...

Ensure brand standards, policiesand procedures are adhered to at alltimes.Maintain complete knowledge of all hotelfeatures/services, hours of operations, all hotel restaurant foodconcepts, menu price range, dress code and ambiance, all hotel roomtypes, numbers/names, layout appointments, amenities and locations,all hotel room rates, special packages and...

Answering incoming calls promptly and professionally, addressing guest inquiries and requests in a courteous manner.Transferring calls to the appropriate department or individual, ensuring timely and accurate communication.Taking and delivering messages accurately to the intended recipient.Providing information to guests about hotel amenities, services, and...

As a Telephone Operator at Millennium Place Dubai Marina, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay. **Key Job Responsibilities**: - Professionally and warmly receive each Guest call, ensuring a friendly...

**Crowne Plaza Dubai Marina** is the perfect location that completely understands modern business travellers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants. With...

**Job Number** 23015225 **Job Category** Rooms & Guest Services Operations **Location** Grosvenor House a Luxury Collection Hotel Dubai, Al Emreef Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process...