Sale Representative

1 month ago


Sharjah, United Arab Emirates Nimax Machinery Full time

Nimax Machinery is a leading provider of CO2, fiber laser cutting machines, UV printers, fiber laser marking machines & CNC routers. We are committed to delivering high-quality solutions to our clients and are looking for a dedicated Junior Technician to join our team. This position offers an excellent opportunity for career growth and hands-on experience in the I.T field

**Responsibilities**:

- Assist customers with product/service questions, orders, returns, and troubleshooting
- Document customer interactions and maintain accurate records of calls and resolutions
- Follow up on customer inquiries not immediately resolved
- Direct complex cases to the appropriate department or supervisor as needed
- Provide support for other team members and departments when necessary

**Requirements**:

- High school diploma or equivalent; additional education is a plus
- Previous customer service experience preferred
- Strong communication and active listening skills
- Ability to multitask and manage time effectively
- Familiarity with CRM systems or similar software is a bonus
- Positive attitude and a passion for helping others


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