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Back Store Admin

5 months ago

AlAyn, United Arab Emirates OC Home Furniture Full time

**Primary Objective/Purpose of Role**

Directly responsible for accurately receiving all merchandise into the store and coordinating all outgoing shipments. Communicates merchandise arrival to the store team to ensure appropriate stock turnaround time and organizes freight to the sales floor. Responsible for visually checking and alerting management to any received merchandise that is damaged or missing. Executes and maintains process excellence standards and initiatives in receiving. Maintains general cleanliness of the receiving area, and follows all company safety protocols and is required to report any unsafe working conditions to a manager. Have the ability to manage a variety of tasks each day, and they are often self-starters.

**Roles & Responsibility**:
**1. Ordering Process**
- Ensure that all orders are coordinated with the VM's and Sales teams in-store and sent promptly as per the given SOP's.
- Pricing is completed for all display items.
- Stock is replenished to the correct areas in the store as per the given merchandizing timelines.

**2. Replenishment process/Returns process/Display selling process**
- Ensure that all ordered stock is received on time and in good condition to the store and any discrepancies are reported within 24 hours of receiving.
- TRs are posted within 24 hours of receiving or releasing from the store (Store to store / Store to warehouse / Warehouse to Store).
- RCL's are reported and followed up until closure to ensure inventory integrity (Max 24 to 48 hrs).

**3*. **Customer Deliveries*
- The Delivery planner is completed and sent to the warehouse every day at the agreed cut off timings.
- Any sold displays are Picked from the shopfloor, packaged well so that they do not get damaged and sent 3 days before the planned delivery date to the Warehouse.
- Customer Pick up orders are listed and sent accurately to the warehouse for dispatch. These orders are stored for pick up in an orderly fashion in the store and follow up is done with the customer for overdue pick-ups.
- Main point of communication between the store and the Warehouse for all stock movements.

**4. Maintenance of the Back Store Area**
- The back store is always clean neat and tidy.
- Waste management is done properly.
- Health and Safety is always maintained in the warehouse.
- First aid kit is full and maintained daily.
- All Assets for the back store are maintained well and not damaged (racking, equipment, trolleys, cleaning materials, etc.).

**5. General**
- All store consumables are ordered and the proper documentation process and security processes are followed.
- Petty Cash is prepared for the store and submitted in a timely manner as directed by finance.
- Asset tags are co-ordinated and in place for all store fixed assets.
- Leader for the preparation of stock counts.
- Transfers are completed to the Clearance area or Damaged locations.
- Damaged stock is kept ready as per the Inventory SOP for inspection.
- Perform special assignments as given by the head of the department.

**Knowledge, Skill & Competencies required**
- Preferably graduate or diploma holder
- 2 - 3 years of Retail sales experience and hands-on experience in storekeeping inventory control or recordkeeping.
- Effective Communication, Proactive towards work, honesty and sincerity.
- Excellent Customer Service skills, Flexibility, and Effective interpersonal skills.
- Good Product knowledge.
- Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly.

**Job Types**: Full-time, Permanent

Pay: AED2,500.00 - AED3,000.00 per month

**Experience**:

- Back Store Admin: 2 years (preferred)
- Furniture Industry: 2 years (preferred)