Event Manager

2 weeks ago


Dubai, United Arab Emirates TRUST HIRING Full time

**Managing Meetings and Special Events Operations and Budgets**
- Researches and analyzes new products, pricing and services of competition.
- Apprises property of all groups that will impact property operations.
- Executes event management strategy that is aligned with the company’s business strategy and leads its execution.
- Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards.

**Managing Profitability**
- Develops working relationships with outside vendors and supports establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.
- Creates opportunities to upsell during event planning.
- Manages department controllable expenses to achieve or exceed budgeted goals.

**Ensuring Exceptional Customer Service**
- Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Ensures employees understand expectations and parameters.
- Strives to improve service performance.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Conducting Human Resources Activities**
- Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
- Observes service behaviors of employees and provides feedback to individuals.
- Monitors progress and leads discussion with staff each period.
- Participates in the development and implementation of corrective action plans.
- Attends and participates in all pertinent meetings.
- Reviews staffing levels to ensure that guest service and operational needs are met.

Pay: AED20,000.00 - AED25,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):
**Education**:

- Bachelor's (required)

**Experience**:

- as Events Manager: 5 years (required)
- in Hospitality Industry: 5 years (required)
- worked in UAE: 5 years (required)

License/Certification:

- UAE Driving License (required)


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