Doorman / Luggage Porter

7 days ago


Dubai, United Arab Emirates Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

**Because belonging to the great Meliá family is being VIP**

You will enjoy **My MeliáRewards** which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.

In addition, enjoy the **My MeliáBenefits** programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you

We are excited to introduce you to a luxurious and unique urban resort - **Melia Desert Palm**, a proud member of The Melia Collection. The resort is a **five-star boutique property**, offering a wide range of one, two, and three-bedroom **villas**, each featuring an intimate and **completely private pool**, which is highly sought after, especially amongst the **GCC clientele.** Additionally, you can stay in our beautifully curated **suites with a view of the greenery**. What makes this resort stand out is its **equestrian theme**, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and **over 200 horses on the estate**, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the **Samana Spa**, or the wellness classes offered in our **large recreation center**. And when it comes to dining, you will be spoilt for choice with **three delightful restaurants** to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and **25 minutes from Dubai Mal**l, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the **tranquility **of the lush estate while enjoying spectacular **views** of the dramatic **Dubai skyline**.

At **Melia Desert Palm Member of Melia Collection**, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. **#LI-MR1**

The **Doorman/Luggage Porter **is responsible for below tasks and others assigned by thier departments as necessary.
- Welcome and acknowledge all guests according to company standards.
- Escort guests to rooms.
- Open doors and assist guests/visitors entering and leaving property.
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
- Transport guest luggage to and from guest rooms and/or designated bell area.
- Assist with luggage storage and retrieval.
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.
- Supply guests with directions.
- Arrange transportation (e.g., taxicab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
- Communicate parking procedures to guests/visitors.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents or injuries.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information; protect company assets.
- Support all co-workers and treat them with dignity and respect.
- Comply with quality assurance expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- To attend hotel events, daily shift briefings and training to improve professional skills.
- Perform other reasonable job duties as requested by Supervisors.

**Job Specifications**:

- 1 year experience in similar role
- Good interpersonal skills
- Good Communication Skills
- Very presentable and well groome


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