Pega Smart Investigate Architect

2 weeks ago


Dubai, United Arab Emirates Hyrespree Full time

Role: Pega Smart Investigate Architect (CSSA/ LSA)

Job Overview As a Pega Smart Investigate Specialist, you will be responsible for utilizing the Pega

within the organization. Your primary focus will be to design, develop, and implement Pega Smart

Investigate solutions that align with business requirements and enhance operational efficiency. You

will work closely with business stakeholders, analysts, and development teams to ensure successful

delivery and continuous improvement of the Smart Investigate platform. Advising banking clients on

the best practices and utilization of Pega Smart Investigate to address their specific challenges, such

as payment fraud, dispute management, and anti-money laundering (AML) investigations.

**Responsibilities**:
1. Pega Smart Investigate Implementation: Lea'd the end-to-end design, configuration, and

deployment of Pega Smart Investigate solutions tailored to the organization's needs. Collaborate with

business units to gather requirements and translate them into effective Pega workflows, case

management, and UI components.

2. Process Analysis and Optimization: Analyze existing investigation processes and identify

opportunities for improvement and automation using Pega Smart Investigate. Streamline case

management, automate repetitive tasks, and enhance decision-making capabilities to accelerate

resolution times and reduce operational costs.

to align with business goals, compliance requirements, and best practices. Leverage Pega's low-code

capabilities to create scalable and maintainable solutions.

4. Integration and Data Management: Integrate Pega Smart Investigate with various data

sources and external systems to ensure seamless information flow. Implement data models, establish

5. Testing and Quality Assurance: Conduct thorough testing of Pega Smart Investigate

QA teams to ensure high-quality deliverables.

6. Documentation and Training: Create comprehensive documentation for Pega Smart

Investigate implementations, including design specifications, technical documentation, and user

guides. Provide training and support to end-users to maximize adoption and proficiency.

7. Troubleshooting and Support: Address issues and incidents related to the Pega Smart

minimize downtime and disruptions.

8. Continuous Improvement: Stay updated with Pega Smart Investigate best practices, new

features, and enhancements. Proactively suggest and implement improvements to enhance the

platform's capabilities and user experience.

9. Supporting the implementation team in designing the solution architecture and ensuring

alignment with industry standards and regulations.

**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in designing and implementing Pega Smart Investigate solutions.
- Strong proficiency in PegaRULES Process Commander (PRPC) and Pega Platform

development.
- Knowledge of Pega Smart Investigate frameworks, case management, and data

management.
- Familiarity with BPM (Business Process Management) concepts and workflow automation.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Ability to manage multiple priorities and deliver high-quality results in a dynamic environment.

Experience 5+ years experience in Pega PRPC and at least 1-2 years in Smart Investigate

Framework from his/her current project

Pay: AED18,000.00 - AED22,000.00 per month

Application Question(s):
**Location**:

- Dubai (preferred)


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