Pega Smart Investigate Architect
2 weeks ago
Role: Pega Smart Investigate Architect (CSSA/ LSA)
Job Overview As a Pega Smart Investigate Specialist, you will be responsible for utilizing the Pega
within the organization. Your primary focus will be to design, develop, and implement Pega Smart
Investigate solutions that align with business requirements and enhance operational efficiency. You
will work closely with business stakeholders, analysts, and development teams to ensure successful
delivery and continuous improvement of the Smart Investigate platform. Advising banking clients on
the best practices and utilization of Pega Smart Investigate to address their specific challenges, such
as payment fraud, dispute management, and anti-money laundering (AML) investigations.
**Responsibilities**:
1. Pega Smart Investigate Implementation: Lea'd the end-to-end design, configuration, and
deployment of Pega Smart Investigate solutions tailored to the organization's needs. Collaborate with
business units to gather requirements and translate them into effective Pega workflows, case
management, and UI components.
2. Process Analysis and Optimization: Analyze existing investigation processes and identify
opportunities for improvement and automation using Pega Smart Investigate. Streamline case
management, automate repetitive tasks, and enhance decision-making capabilities to accelerate
resolution times and reduce operational costs.
to align with business goals, compliance requirements, and best practices. Leverage Pega's low-code
capabilities to create scalable and maintainable solutions.
4. Integration and Data Management: Integrate Pega Smart Investigate with various data
sources and external systems to ensure seamless information flow. Implement data models, establish
5. Testing and Quality Assurance: Conduct thorough testing of Pega Smart Investigate
QA teams to ensure high-quality deliverables.
6. Documentation and Training: Create comprehensive documentation for Pega Smart
Investigate implementations, including design specifications, technical documentation, and user
guides. Provide training and support to end-users to maximize adoption and proficiency.
7. Troubleshooting and Support: Address issues and incidents related to the Pega Smart
minimize downtime and disruptions.
8. Continuous Improvement: Stay updated with Pega Smart Investigate best practices, new
features, and enhancements. Proactively suggest and implement improvements to enhance the
platform's capabilities and user experience.
9. Supporting the implementation team in designing the solution architecture and ensuring
alignment with industry standards and regulations.
**Qualifications**:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in designing and implementing Pega Smart Investigate solutions.
- Strong proficiency in PegaRULES Process Commander (PRPC) and Pega Platform
development.
- Knowledge of Pega Smart Investigate frameworks, case management, and data
management.
- Familiarity with BPM (Business Process Management) concepts and workflow automation.
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Ability to manage multiple priorities and deliver high-quality results in a dynamic environment.
Experience 5+ years experience in Pega PRPC and at least 1-2 years in Smart Investigate
Framework from his/her current project
Pay: AED18,000.00 - AED22,000.00 per month
Application Question(s):
**Location**:
- Dubai (preferred)
-
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