Lobby Hostess

2 weeks ago

Dubai, United Arab Emirates Raffles The Palm Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

**Job Description**:

- To receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times.
- Ensure maximum guest satisfaction through personal recognition and prompt cordial attention
- Greet all guests as they enter and exit the hotel while ensuring service standards are followed.
- Be an Ambassador for the hotel at all time, encouraging guests to come back.
- Engage in conversation with first time visitors, showing them the lobby and offering directions as required.
- Consistently offer a professional and friendly greeting, and provide engaging service
- Be familiar with the entire hotel’s operations in order to assist guests at all time.
- Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service
- Liaise closely with Concierge, Butler and Raffles Club for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.
- Prepare compendiums prior guest arrival and check-into system if necessary
- Maintain close contact with Airport Concierge for new arrivals and departures
- Update and maintain repeat guest history system
- Promote Inter-Hotel sales and in-house facilities
- Send prepared welcome cards and amenities to room prior to guest arrival
- Attend to special requests by guests
- Handle guest complaints and refer them as necessary, follow up on corrective action
- Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests
- Prepare requisitions for amenities on a timely basis
- Participate in regular meetings for all Guest Relations team members, Butlers and Raffles Club staff to facilitate communications and smooth operations
- Adhere to OH&S policies and procedures
- Performs related duties and special projects assigned

Personal Attributes
- Strong written and verbal communication skills in English
- Able to develop rapport with colleagues and management staff
- Ability to work cohesively with co-workers as part of a multi-cultural team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Ability to promote positive relations with guests and patrons
- Able to exercise good judgment with difficult guests

**Qualifications**:

- Secondary Education

Experience
- Minimum 2 years Guest Relations or Lobby Hostess experience preferably in a four or five-star hotel

  • Lobby Hostess

    3 weeks ago

    Dubai, United Arab Emirates Al Qadar Manpower Full time

    Good day! We are urgently looking for a Lobby Host/Hostess for one of our hotel partners in Dubai. Required: - With pleasing personality - At least 170 CM (height) - Must have relevant hotel experience - Fluent in English - Experience with any Airline is a plus **Salary**: AED7,000.00 per month Ability to Commute: - Dubai (preferred) Ability to...

  • Lobby Hostess

    4 weeks ago

    Dubai, United Arab Emirates Atlantis The Palm Full time

    Lobby Hostess (11432) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Lobby Hostess

    2 weeks ago

    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Lobby Hostess (11040) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Lobby Hostess

    3 weeks ago

    Dubai, United Arab Emirates Atlantis The Royal Full time

    Lobby Hostess (11744) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Lobby Hostess

    3 weeks ago

    Dubai, United Arab Emirates AccorHotel Full time

    Company Description **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Lobby Hostess for The Waldorf Astoria Dubai

    3 weeks ago

    Dubai, United Arab Emirates Hilton Full time

    Lobby Hostess for the Waldorf Astoria Dubai International Financial Centre As a LobbyHostessfor the Waldorf Astoria Dubai International Financial Centre, you will be working with the Front Office Team which is the main connection between the Guest, the hotel, and the various hotel departments. A Lobby Hostess truly influences the first impressions of our...

  • Lobby Hostess

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Kerzner International Resorts Full time

    Lobby Hostess(11432)At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible...

  • Lobby Hostess

    2 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Lobby/restaurant/pool Hostess

    5 days ago

    Dubai, United Arab Emirates KITOPI Full time

    **JOB TITLE: LOBBY /RESTAURANT/POOL HOSTESS** **Job Purpose** A Hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when...

  • Lobby Hostess

    4 weeks ago

    Dubai, United Arab Emirates Atlantis The Royal Full time

    Lobby Hostess - Atlantis The Royal (10437) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

  • Lobby Hostess

    3 weeks ago

    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Lobby Hostess - Atlantis The Royal (8250) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

  • Lobby Hostess

    2 months ago

    Dubai, United Arab Emirates Bab Al Shams Desert Resort - Dubai Full time

    Creates positive, memorable, and efficient guest interactions within the hotel lobby.Provides engaging, entertaining, and inspiring guest service; meeting or exceeding property standards.Proactively greets guests within the lobby environment, identifying needs and fulfilling them appropriately.Monitors traffic flow and guest queues within the lobby;...

  • Lobby Hostess

    3 weeks ago

    dubai, United Arab Emirates Kerzner International Management Full time

    The job posting is outdated and position may be filledResponsibilities• Creates positive, memorable, and efficient guest interactions within the hotel lobby.• Provides engaging, entertaining, and inspiring guest service; meeting or exceeding property standards.• Proactively greets guests within the lobby environment, identifying needs and fulfilling...

  • Lobby/restaurant/pool Hostess

    2 weeks ago

    Dubai, Dubai, United Arab Emirates KITOPI Full time

    JOB TITLE:LOBBY /RESTAURANT/POOL HOSTESSJob PurposeA Hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary. Greet...

  • Franchise Hotel

    4 weeks ago

    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Lobby Hostess

    2 weeks ago

    Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    An Exhilarating OpportunityAre you ready to be part of our Trailblazing FIVE Tribe that's setting the Gold Standard in Front Office? FIVE Hotels and Resorts is seeking a bold and innovative individual who's passionate about creating unforgettable, Next-Level experiences for our guests and other FIVERs.Famed for its high-energy lifestyle, entertainment, and...

  • Lobby Hostess

    4 days ago

    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Hostess

    2 weeks ago

    Dubai, United Arab Emirates brilliant mind events Full time

    BM Events is a premier event management company based in Dubai. We specialize in providing exceptional hospitality services to high-end properties across the UAE. We are currently seeking a presentable and professional Hostess to join our dynamic team serving a prestigious 5-star hotel client in Dubai. As a Hostess, you will be the first point of contact...

  • Lobby Hostess

    2 weeks ago

    Dubai, Dubai, United Arab Emirates AccorHotel Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Lobby Hostess

    2 weeks ago

    Dubai, United Arab Emirates brilliant mind events Full time

    **Responsibilities**: - Welcome and greet guests with a friendly and professional demeanor. - Manage reservations and seating arrangements efficiently. - Escort guests to their tables and provide menus. - Maintain a neat and organized front desk area. - Answer phone calls and assist with inquiries. - Coordinate with servers and other staff to ensure...