Lobby Hostess

3 days ago


Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

**Job Summary**:
The Lobby Hostess is responsible for ensuring a positive and professional first impression of the establishment by providing exceptional customer service to guests as they arrive. The role involves greeting guests, managing their requests, and ensuring that the lobby area remains organized, clean, and welcoming.

**Key Responsibilities**:

- **Guest Reception**: Greet and welcome guests with a friendly and professional demeanor upon arrival.
- **Guest Assistance**: Assist guests with inquiries about services, facilities, and other hotel offerings. Direct them to the appropriate areas or staff members.
- **Lobby Management**: Maintain the cleanliness and organization of the lobby area, ensuring it is always presentable and welcoming.
- **Reservations and Check-In Assistance**: Help guests with basic check-in/check-out procedures and ensure they are aware of hotel amenities and services.
- **Handling Guest Requests**: Assist with special requests such as arranging transportation, providing directions, or making reservations for services like dining or spa treatments.
- **Communication**: Liaise effectively with other departments (e.g., front desk, concierge, housekeeping) to ensure a seamless guest experience.
- **Provide Information**: Share information about local attractions, events, and activities to enhance the guest experience.
- **Assist with Events**: Provide assistance for events taking place in the lobby or common areas, including directing guests to event spaces.
- **Maintain Records**: Keep a log of guest feedback, complaints, and special requests for follow-up.

**Skills and Qualifications**:

- **Communication Skills**: Strong verbal communication skills with the ability to engage with guests in a friendly, professional manner.
- **Customer Service**: A strong focus on providing excellent customer service, with the ability to anticipate and meet guest needs.
- **Organization**: Excellent organizational skills, with the ability to maintain a tidy, well-organized lobby area.
- **Multitasking**: Ability to handle multiple tasks simultaneously in a fast-paced environment.
- **Appearance**: Well-groomed appearance, as the lobby hostess is the first point of contact for guests.
- **Problem-Solving Skills**: Ability to handle guest complaints or issues in a calm, efficient manner.
- **Flexibility**: Ability to work various shifts, including evenings, weekends, and holidays as required.

**Education and Experience**:

- **Education**: High school diploma or equivalent; further education in hospitality or customer service is a plus.
- **Experience**: Previous experience in customer service or hospitality is preferred but not required.

**Work Environment**:

- The Lobby Hostess typically works in a hotel or resort lobby, where standing or walking for extended periods may be required. The role often involves interacting with guests throughout the day.

**Job Types**: Full-time, Permanent


  • Lobby Hostess

    6 months ago


    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Lobby Hostess (11040) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Lobby Hostess

    7 months ago


    Dubai, United Arab Emirates Atlantis The Palm Full time

    Lobby Hostess (11432) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Lobby Hostess

    7 months ago


    Dubai, United Arab Emirates Atlantis The Royal Full time

    Lobby Hostess (11744) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Lobby Hostess

    7 months ago


    Dubai, United Arab Emirates AccorHotel Full time

    Company Description **Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Dubai, United Arab Emirates KITOPI Full time

    **JOB TITLE: LOBBY /RESTAURANT/POOL HOSTESS** **Job Purpose** A Hostess or host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when...

  • Lobby Hostess

    6 months ago


    Dubai, United Arab Emirates Raffles The Palm Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Lobby Hostess

    7 months ago


    Dubai, United Arab Emirates Kerzner International Resorts Full time

    Lobby Hostess - Atlantis The Royal (8250) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’...

  • Lobby Hostess

    1 month ago


    Dubai, United Arab Emirates Tricees Group Fze Full time

    **Job Title**: Lobby Waitress - Kempinski Hotel (Urgent) **Location**: Kempinski Hotel monthly salary 2800 AED **Visa Requirement**: Own visa required **Job Overview**: **Key Responsibilities**: - Greet guests with a warm and professional demeanor upon arrival at the lobby - Take orders and serve food and beverages to guests in a timely manner - Ensure...

  • Lobby Hostess

    3 months ago


    Dubai, United Arab Emirates UV GROUP LLC Full time

    **Job Title: Hostess** Join us in creating memorable dining experiences! Pay: AED2,000.00 - AED2,500.00 per month

  • Franchise Hotel

    6 months ago


    Dubai, United Arab Emirates VOCO Hotels Full time

    This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_. **About Us** voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels,...

  • Lobby Hostess

    6 months ago


    Dubai, United Arab Emirates AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Hostess

    6 months ago


    Dubai, United Arab Emirates brilliant mind events Full time

    BM Events is a premier event management company based in Dubai. We specialize in providing exceptional hospitality services to high-end properties across the UAE. We are currently seeking a presentable and professional Hostess to join our dynamic team serving a prestigious 5-star hotel client in Dubai. As a Hostess, you will be the first point of contact...

  • Lobby Hostess

    1 month ago


    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.** **With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &...

  • Lobby Host

    6 months ago


    Dubai, United Arab Emirates Atlantis Dubai Full time

    **Job Summary**: At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...

  • Head Hostess

    1 month ago


    Dubai, United Arab Emirates OSH Del Mar Restaurant Full time

    As a Head Hostess, you will play a key role in the day-to-day operations of our front-of-house. While you’ll still be actively involved in greeting and seating guests, you will also take on additional responsibilities such as mentoring junior Hostesses, assisting with shift coordination, and ensuring the guest flow runs smoothly during busy shifts. **Key...

  • Lobby Hostess

    2 months ago


    Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...

  • Restaurant Hostess

    6 months ago


    Dubai, United Arab Emirates Hamdan Global Full time

    Warmly welcome guests upon their arrival and provide an excellent first impression of the establishment. - Manage the seating chart and ensure guests are seated in a timely and organized manner. - Communicate effectively with the serving staff to coordinate seating and ensure a balanced workload for the servers. - Answer incoming calls, take reservations,...

  • Lobby Hostess

    2 months ago


    Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Dubai, United Arab Emirates Al Riyady Full time

    We are looking for a friendly and outgoing **Restaurant Hostess Russian speaker lady **who will be responsible for greeting and welcoming guests as they arrive. **Job responsibilities**: - Greet guests as they arrive at the restaurant and escort them to their tables. - Manage the waiting list and estimate wait times for guests. - Answer phone calls and...

  • Hostess

    2 months ago


    Dubai, United Arab Emirates The First Group Full time

    Overview: Born in the heart of Dubai, The First Collection embodies a blend of authentic, value-driven experiences, emphasising comfort and ease in each bespoke accommodation. Our hotels, each teeming with its own character, transcend conventional stays, offering immersive experiences designed for genuine connections. Adorned with contemporary elegance, our...