Team Lead
2 days ago
Job Title: Team Lead Admissions - IIC Lakshya
Company: IIC Lakshya
Location: Dubai
About Us:
IIC Lakshya is a renowned commerce institute providing high-quality education and training to students in the UAE. With our commitment to excellence and a strong track record of success, we strive to empower students to achieve their career goals and thrive in the field of commerce.
**Job Description**:
IIC Lakshya is seeking a dynamic and experienced individual to join our team as a Team Lead Career Specialist. As the Team Lead Admissions, you will play a key role in leading and managing the admissions team, while also providing guidance and support to prospective students. This position offers a unique opportunity to work in a fast-paced, collaborative environment and make a significant impact on student admissions and success.
**Responsibilities**:
- Lead and supervise the admissions team, providing guidance, training, and support to ensure high-performance levels and achievement of targets.
- Handle and oversee the admissions process, from initial contact with prospective students to enrollment, ensuring a seamless and positive experience.
- Conduct telephonic, Zoom, or direct counseling sessions with prospective students, addressing their queries, providing detailed information about our programs, and guiding them towards making informed decisions.
- Assess the individual needs and goals of students, and offer personalized guidance on course selection, specialization options, and career pathways.
- Collaborate with the marketing team to develop and implement effective strategies to attract and engage prospective students.
- Monitor and analyze key performance indicators (KPIs) for the admissions team, such as conversion rates, lead generation, and enrollment numbers, and provide regular reports to management.
- Foster a positive team culture, promoting teamwork, collaboration, and continuous improvement.
- Stay up-to-date with industry trends, emerging careers, and evolving academic programs to provide accurate and relevant information to prospective students.
- Ensure compliance with admission policies, procedures, and regulatory requirements.
- Handle escalated issues or complaints from prospective students, resolving them in a timely and professional manner.
**Requirements**:
- Minimum of 4 years of experience in admissions or counseling roles, preferably in the education or training industry.
- Proven leadership and team management skills, with the ability to motivate and inspire a team towards achieving targets.
- Excellent communication and interpersonal skills, with the ability to build rapport with prospective students and effectively convey complex information.
- Strong leadership and decision-making abilities, with a focus on driving results and achieving goals.
- Bachelor's degree in Commerce or a related field. A master's degree or equivalent qualifications will be an advantage.
- Familiarity with online communication tools such as Zoom, teleconferencing software, and customer relationship management (CRM) systems.
- Target-driven mindset and ability to work in a fast-paced, target-oriented environment.
- Knowledge of commerce education, career options, and admission processes in the UAE will be beneficial.
- Flexibility to work during evenings or weekends, as required.
**Benefits**:
- Competitive salary package commensurate with experience and qualifications.
- Professional growth opportunities and ongoing training programs.
- Opportunity to lead a high-performing admissions team and contribute to the success of aspiring commerce students.
- Collaborative and supportive work environment.
How to Apply:
Join our team and help shape the future of commerce education
**Job Types**: Full-time, Permanent
**Salary**: From AED6,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
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