Business Planning Manager

2 weeks ago


UAE, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:

- The role is responsible for the development and execution of Al
- Futtaim automotive After-sales strategy for cross-brands planning and for oversight of organizational level performance, ensuring the long-term sustainability.
- Works in collaboration across Al
- Futtaim automotive After-sales in leading and directing a portfolio of strategic and transformational change.
- To manage and develop the After-Sales Planning & performance and to ensure the efficiency of processes in the business.

**What you will do**:

- Automotive After-sales Budget planning and settings:_
- Develop or use existing market intelligence and/or external market data for decisions making
- Lead the collection and relevant data organization to initiative planning and analysis
- Review internal projects and across automotive to identify risks and opportunities, collect feedback, consolidate and challenge
- Maintain, collaborate with the entities and not just challenge but support and understand risk and opportunities from the ground
- Present to senior leaders and agree Budgets for the entities
- Automotive After-sales Strategy & Planning:_
- Formulate the business planning in line with automotive strategy in collaboration with senior leaders
- Track and report on the execution of the business strategy and its implementation across the division in collaboration with senior leaders
- Identify opportunities and develops transformation business cases by analysing information, formulating and testing hypotheses, and developing and communicating recommendations
- Works with senior leaders in the division to identify new business opportunities and develop approach to realization
- Understands market realities, assess business performance and internal capabilities
- Helps define financial and non-financial impact of strategy in collaboration with Finance and senior leaders.
- Automotive After-sales Performance Management:_
- Create Performance metrics and reporting frameworks for continuous improvement with a strategic focus; which will drive business in standardized way
- Establish governance to manage performance compared to budgets
- Coordinate with finance on aligning finance figures in terms of reporting
- Develop tools to capture in standardized way across all sales channel and functions within After-sales on monthly basis.
- Establish performance guides and processes for entities to follow and measure

**Required skills to be successful**:

- Strategic and structured business, After-sales understanding - long term and short term
- Analytical, data driven outlook with strong planning and communication skills
- Focus on driving commercial results with measurable KPIs
- Operational, fast to assess situation, recommend and act

**About The Team**:
The role will report to the Head of Planning & Performance and you will be working in a busy Global Aftersales environment.

**What Equips You For The Role**:

- 10+ years of professional experience, typically in strategy and program delivery in After-Sales environment at leading Automotive brands
- Leadership experience and track record of managing high performing teams
- Clear strategic thinking and ability to create buy-in and influence at the C-suite level.
- Understanding of operations, business models, and value chain in Automotive

**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our miss


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