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Room Service Order Taker
7 days ago
Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining, and gracious hospitality in the heart of one of the world's most dynamic cities.
The hotel’s 302 rooms, serviced apartments, residences, and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully selected furnishings create an experience of unparalleled style and comfort.
**As Room Service Order Taker, we rely on you to**:
Answer Room Service telephones and respond to guest requests in a timely, friendly and efficient manner
Take guest food and beverage orders and input orders in appropriate point-of-sale system
Have a thorough knowledge of food beverage menu, ongoing promotions in the outlet by heart and gives recommendations to guests upon request
Coordinate all service requirements addressed to Room Service
**We are looking for someone who**:
Has a passion for Food & Beverage
Loves interacting with guests
Believes in teamwork
Communicates with fluency in English (as well as the local language)
Preferably has experience working in either a luxury restaurant or a 5* hotel background
A self-starter and a team player
Enjoys crafting best-fit solutions for the guests
Enjoys being challenged
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