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Customer Service

1 week ago

Sharjah, United Arab Emirates Golden Arrow Full time

**For Ladies Only**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Salary**: From AED1,100.00 per month

Ability to commute/relocate:

- Sharjah: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- customer service: 1 year (preferred)