Collection / Credit Control Manager (Arabic Speaker)

3 months ago


Abu Dhabi, United Arab Emirates AL ZAABI GROUP Full time

**Regions Covered**: Dubai, Northern Emirates, Abu Dhabi

**Job Summary**:
**Key Responsibilities**:

- **Oversee the credit control and collection process** within the automotive industry, ensuring prompt collection of outstanding payments and compliance with agreed payment terms across all regions (Dubai, Northern Emirates, and Abu Dhabi).
- **Develop and implement credit control policies** tailored to the automotive sector, taking into account industry-specific risks and customer behaviors.
- **Evaluate the creditworthiness of automotive clients**, set appropriate credit limits, and manage payment terms while ensuring mínimal exposure to bad debt.
- **Lead and mentor a team of credit controllers**, ensuring the team meets collection targets and operates efficiently.
- **Monitor overdue accounts** and take proactive measures, including issuing reminders, negotiating repayment plans, and escalating to legal action when necessary.
- **Maintain strong client relationships**, particularly with automotive dealerships, service centers, and fleet clients, ensuring professional handling of disputes and payment arrangements.
- **Collaborate with the sales, finance, and legal teams**, ensuring alignment of credit policies with business goals and adherence to automotive industry standards.
- **Generate regular reports** on collection performance, aging reports, and credit risk analysis for management review, with a focus on improving Days Sales Outstanding (DSO) and reducing overdue payments.
- **Ensure compliance** with UAE credit and collection regulations, with particular attention to practices within the automotive industry.
- **Engage with external collection agencies or legal counsel** when required to recover debts efficiently, ensuring mínimal disruption to business operations.

**Key Performance Indicators (KPIs)**:

- Improvement in Days Sales Outstanding (DSO)
- Reduction in overdue automotive client accounts
- Achievement of collection targets for all regions
- Successful negotiation and recovery of aged debts
- Minimization of bad debt write-offs

**Qualifications and Requirements**:

- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum 5-7 years of experience in credit control or collections, with at least 3 years in the **automotive industry**.
- Fluent in both Arabic and English (spoken and written).
- Proven experience managing credit control for a large and diverse automotive client base.
- Strong knowledge of credit risk assessment, accounts receivable processes, and debt recovery specific to the automotive sector.
- Experience with financial management software and tools, particularly those used in the automotive industry.
- Excellent negotiation, problem-solving, and communication skills, with the ability to manage difficult conversations with clients.
- Strong leadership skills with the ability to manage and coach a team.
- Based in Sharjah with the flexibility to travel to Dubai, Northern Emirates, and Abu Dhabi as needed.

**Skills**:

- Automotive Credit Risk Management
- Accounts Receivable & Debt Collection (Automotive Sector)
- Financial Reporting & Analysis
- Team Leadership & Management
- Strong Negotiation & Client Communication Skills
- Fluent in Arabic and English
- Conflict Resolution & Problem Solving
- Knowledge of UAE Credit Laws & Automotive Industry Practices

Pay: AED8,000.00 - AED14,000.00 per month


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