Client Relations

2 weeks ago


Dubai, United Arab Emirates Property Shop Investment LLC Full time

**About PSI**:
Established in 2007, Property Shop Investment (PSI) is one of the leading real estate firms serving the entire UAE landscape. Driven by passion for success, PSI has been awarded number 1 real estate agent by key giant developers for the past years. PSI continues to innovate and increase its services to ensure seamless and comprehensive clients’ journeys.

**Why PSI?**

Our solid reputation in the industry is supported by our continuous pursuit of quality and superiority in all the services we offer. Our combination of vision, expertise, specialised teams, enthusiasm and transparency entitles Property Shop Investment to set the market standard as an influencer of Abu Dhabi's Real Estate Market

As an award-winning, full-service brokerage, Property Shop Investment is known for exceeding all expectations. We aim for the highest performance and have been awarded the 'Number One Real Estate Broker in Abu Dhabi' for the consecutive years.

PSI's emphasis on delivering straightforward and reliable services to corporate and private clients ensures complete customer satisfaction. All services are tailor-made to meet customer demands and our commitment transforms a promise into reality.

**Primary Purpose**:
The primary purpose of this position is to ensure exceptional client communication, satisfaction, and front desk operations within our organization. This role aims to foster positive client interactions, effectively address inquiries and concerns, maintain a welcoming front desk environment, and contribute to an overall seamless customer experience. By upholding professional communication, resolving issues promptly, and enhancing the client journey, the position plays a vital role in reinforcing our brand image and building strong client relationships.

**Qualifications and Experience**:
Educational Requirements / Qualifications:

- A bachelor’s degree in a Business Administration any other related field.

**Experience**:

- A minimum of 2 years relevant experience, Real Estate background is an added advantage

**Skills and Competencies**:

- Excellent communication skills, both verbal and written.
- Strong problem-solving skills with a proactive attitude.
- Professionalism and positive demeanor in all interactions.
- Active listening skills to address client needs and concerns effectively.
- Ability to manage time, prioritize tasks, and handle multiple responsibilities.
- Adaptability to handle challenging situations with patience and empathy.
- Proficiency in using MS Office suite and willingness to learn new software.
- Strong organizational skills and attention to detail.
- Team player with the ability to collaborate across different departments.
- Knowledge of customer relationship management (CRM) systems is a plus

Job Location: Dubai

Availability: Immediate joiner


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