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Client Relations Associate
3 weeks ago
Our client provide high quality serviced offices and has supported company start up, registration, and documents in DMCC, other free zones, and UAE mainland.
We are looking for a Client Relations Associate that will be the first point of contact for clients and visitors in a business center looking after a variety of customer service, administrative, operational and client relations tasks and responsibilities.
**Responsibilities**:
- Participate in weekly team meetings to develop better plans & revise proper protocols to meet client objectives
- Assist & manage mail distribution, answering & screening phone calls on behalf of clients
- Guide team of office assistants & drivers ensuring all are well trained in product & service knowledge, thereby, capable of performing assigned duties
- Provide supportive link between clients & internal operations, finance department, IT team & PRO services
- Arrange corporate & office conferences for company employees & clients
- Compare vendor prices to ensure optimal savings both for clients & company in terms of procurement
- Oversee office inventory activities, including ordering & requisitions, stocking & shipment receiving
- Streamline office operations by computerizing activities, managing customer communication, scheduling payments through tracking records & documents
- Resolve complaints/escalations of both clients & staff
- Provide administrative support to C level executives in areas of calendar management, signature book arrangements & travel arrangements
- Coordinate & maintain impressive office organization to keep facilities efficient, organized & professional
- Patrol all property units on an everyday basis to identify any maintenance work needed
- Help to organize clients schedule & plan appointments
- Ensure smooth move in & move out procedure of clients/companies as per the updated record
**Qualifications**:
- 2-5 years experience in a customer-facing role
- Experience in Hospitality or Customer Service Industry
- Sales experience is a plus
**Salary**: AED6,000.00 - AED8,000.00 per month
Application Question(s):
- Can you join immediately?
**Experience**:
- Hospitality Industry: 2 years (preferred)
- Customer Service Industry: 2 years (required)
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