Global Head of Operations

4 days ago


Dubai, United Arab Emirates Siemens Industrial LLC Full time

We are a collection of innovative minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow.

Join our **Smart Infrastructure** team as the **Global Head of Operations - Mechanical Services in Dubai **and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow.
**Your Role - Global, Challenging And Future-Oriented**
- The Business development activities to build-up and grow the Mechanical Services business include:

- Define Portfolios for Region Middle-East-Asia region through selection of proven success Portfolio in other regions (USA) in close alignment with the Head Sales - Mechanical Services
- Build and maintain strong relationships with 3rd party service providers: for retrofit, spare part business and the execution of on-site service executed by 3rd party service providers through sub-contacting
- Develop business plans with local country/branch heads incl. allocation/hiring of headcount to ensure sufficient HC and the right competences to drive the business
- Define a standardized OPS process for RMA leveraging on Global standards
- Execution of Digital Services by Siemens, leveraging on the site infrastructure DSC and execute 3rd party service providers through sub-contacting
- Offer Operations guidance to OPS people in the countries
- Support in the hiring and allocation procedure of OPS persons
- Support the local Sales organizations by reviewing tender documents, making Bid or no Bid decisions, conduct estimations and calculations and review those to mitigate risks
- Support the overall execution phase from order booking to invoicing the customer
- Selection procedure of local 3rd party service providers

**Knowledge and Experience**
- You offer extensive practical experience in the Mechanical Service market
- In the past, you established strong relationships with key market players
- Technical, commercial and management knowledge and experience is something we expect
- Willingness to travel up to 60% is important to strengthen your regional networks

**Soft Skills**
- Having a vision: you possess a clear sense of our companies’ and your personal long-term direction
- Being adaptive: you accept that change is constant, and that new information is a strength
- Being humble, you accept feedback and acknowledge that others know more than you
- Being engaged: you are willing to listen, interact and communicate with internal and external stakeholders on different level
- Being a networker: you are good in building and maintaining relationships across silos and countries

As a world leader in developing and producing the most advanced engineering technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference.

**Organization**: Smart Infrastructure
**Company**: Siemens Industrial LLC
**Experience Level**: Experienced Professional

**Job Type**: Full-time



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