Guest Service Agent

4 days ago


Ras alKhaimah, United Arab Emirates Anantara Full time

**Company Description**
Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.

Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais.
- To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner.
- To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Anantara properties.
- To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Anantara at all times.
- Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
- To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Anantara experience.
- To develop a close and harmonious working relationship with all hotel departments,
- To attend hotel events, daily shift briefings and training to improve professional skills.

**Qualifications**
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred


  • Guest Service Agent

    8 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

  • Guest Service Agent

    4 months ago


    Ras al-Khaimah, United Arab Emirates MOVENPICK Full time

    **Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...

  • Guest Service Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    3 weeks ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Service Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...

  • Guest Service Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent - Front Desk A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Guest Service Agent is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Guest Service Agent, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an...

  • Guest Service Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Front Desk) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will provide reception services for Guests to contribute to an overall exceptional...

  • Guest Relations Agent

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Relations Agent A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Agent, you will serve on the...

  • Guest Service Agent

    8 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Preferred Chinese Speaking) A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...

  • Guest Service Agent

    2 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent ( F&B ) A F & B _Guest Service Agent is responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. **What will I be doing?** As a F & B _Guest Service Agent, you will be responsible for providing Guests with food and drinks as requested in an...

  • Guest Service Agent

    6 months ago


    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Give a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...

  • Guest Service Agent

    6 months ago


    Al Barsha, United Arab Emirates Grand Excelsior Hotel Al Barsha Full time

    Give a warm welcome and check in guests - Check out of departing guest in accordance with the hotel standards - Becomes familiar with names of V.I.P., complimentary, and pre-registered guests at the start of each shift by reviewing report provided by Front office Management. - Remains calm and pleasant when speaking with Guest; Guest is listened to...

  • Personal Concierge

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...

  • Personal Concierge

    3 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...

  • Guest Service Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent (Waiter/ess) A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. **What will I be doing?** As a Waiter/ess (Server), you are responsible for serving guests in a friendly, timely, and...

  • Personal Concierge

    3 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Personal Concierge / Guest Relations Agent - Waldorf Astoria Ras Al Khaimah A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities,...

  • Guest Relations Agent

    7 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Relations Agent - German Speaker A Guest Relations Agent engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Guest Relations Team Member,...

  • Personal Concierge

    6 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Personal Concierge / Guest Relations Agent Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. **What will I be doing?** As a Personal Concierge / Guest Relations...