ERP System Analyst

2 weeks ago

Abu Dhabi, United Arab Emirates Enterprise Systems Analysis Technology (ESAT) Full time

We are looking for ERP SYSTEM ANALYST.

This position analyzes end-user requirements, responds to and resolves more complex end-user requests/issues, participates in end-user support and training activities, acts in the role of analyst to define/refine business processes and support end-user’s reporting needs.

**Requirements**:

- Bachelor’s degree in computer science, information technology, or a related field.
- Minimum of 3-5 years of experience as a system analyst or in a related role, with a proven track record of successfully analyzing and implementing complex systems.
- Proven track record of successfully analyzing and implementing complex systems and solutions.
- Strong written and verbal communication skills including technical writing skills.
- Demonstrated ability to actively listen, distill a problem or need and translate into requirements that can be turned into a solution.

**Responsibilities - Including but not limited to**:

- Partners with key stakeholders to analyze business processes and customer needs.
- Researches new releases/updates to help optimizing business processes.
- Performs fit/gap analysis and assists functional owners to develop functional specifications detailing logic, technical.
- Works with functional owners, uses knowledge to create business workflows, identify and implement solutions to meet needs.
- Collaborates with technical developers to provide production support, while creating reports, queries, and workflows.
- Coordinates technical resources to troubleshoot issue, and supports functional testing cycles, defect tracking, and resolutions.
- Develops and maintains documentation on requirements, functional specifications, testing procedures and configurations.
- Performs other duties as assigned.
- Troubleshooting, analyzing, and resolving system issues.
- Working with business team to understand business needs.
- Documenting business requirements.
- Conducting analysis and design sessions providing solution documentation.
- Supporting deployment to production environment.
- Analyze and create process models to portray a complete picture of workflows and technical requirements fulfilled by existing and proposed software.
- Create Context flow diagrams, Use case diagrams, Activity diagrams, Business process flow diagrams, Mock-ups, and Workflows.
- Define technical architecture and create data mapping documents.
- Gather functional and non-functional requirements through requirement elicitation meetings.
- Perform Root Cause Analysis, identify bottlenecks in processes, and recommend solutions.
- Participate in cross-functional process re-engineering sessions and continuous improvement effort.

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)

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