![Blue Iris Software Trading LLC](https://media.trabajo.org/img/noimg.jpg)
Call Center Agent
4 weeks ago
**Job Overview**:
**Key Responsibilities**:
- ** Client Onboarding**: Engage potential clients, understand their needs, and provide comprehensive information about our gaming website.
- ** Sales Pitch**: Effectively communicate and pitch new offers, promotions, and packages to potential clients.
- ** Process Explanation**: Clearly elucidate the registration, payment, and usage process to clients, ensuring they have a seamless experience.
- ** Client Support**: Address and resolve client inquiries, concerns, or issues promptly and professionally.
- ** Maintain Records**: Document all client interactions, feedback, and sales data in the CRM system.
- ** Achieve Sales Targets**: Meet and exceed monthly and quarterly sales targets.
- ** Stay Informed**: Stay updated with the latest features, offers, and changes on the gaming website to provide accurate information to clients.
- ** Collaborate**: Work closely with the marketing and customer support teams to ensure a unified approach to client engagement and retention.
**Qualifications and Requirements**:
- ** Experience**: Minimum of 6 months of experience in telesales, call centre or telemarketing preferably in the online entertainment sector.
- ** Language Proficiency**: Fluency in Telegu, Gujrathi, and Marathi is essential. Proficiency in Hindi is a must.
- ** Communication Skills**: Excellent verbal and written communication skills in all specified languages.
- ** Sales Acumen**: Strong persuasion and negotiation skills with a proven ability to close sales.
- ** Customer-centric**: A passion for understanding customer needs and ensuring their satisfaction.
- ** Tech-Savvy**: Familiarity with CRM software and other sales tools is a plus.
- ** Team Player**: Ability to work collaboratively in a team-oriented environment.
- ** Adaptability**: Flexibility to adapt to changing scenarios and business requirements.
**Preferred**:
- Visit Visa.
- Cancelled Visa.
**Compensation**:
- Return Ticket & Leave Salary.
- Insurance.
- Duty Meal and Fringe Benefits.
**About Blue Iris Software Trading LLC**:
We specialize in crafting personalized gaming solutions for the iGaming industry.
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