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Inbound Operations Executive
3 months ago
We are looking for an experienced Inbound Operations Executive for Travel and Tourism industry to help us implement the right processes across the company and enable business growth. You’ll assess our departments’ operational methods and propose ways to improve them.
Project management and effective communication are important operation manager skills. To succeed is this role, you should also be a good problem-solver with sharp, analytical thinking.
**Responsibilities**:
- Oversee efficiency of operational processes
- Participate in strategic planning and goal-setting for various business functions, including IT and customer support
- Analyze business requirements and customer needs
- Research methods to improve operations and reduce costs
- Monitor and report on department performance
- Manage and train employees
- Provide administrative support (e.g., updating inventory)
- Ensure compliance with company policies and regulation
**Requirements and Skills**:
- Preferably knows how to speak Russian and English language fluently
- Minimum of 2 years’ experience as an operations manager or similar role
- Hands-on experience implementing operational processes
- Excellent project management skills
- Knowledge of operational principles and policies
- Organizational skills and attention to detail
- Team leadership
- A degree in Tourism / Hospitality Management, Operations Management or Business Administration is a plus