Creative Center Manager Scent

4 weeks ago

Dubai, United Arab Emirates International Flavors & Fragrances Full time

IFF is a true innovation partner to our customers. Our Company is a purpose-driven enterprise, uniquely positioned at the intersection of creativity, science, and innovation to shape the future of our industry and improve our world.

At IFF, the heart of our company is fueled by a sense of discovery, constantly asking “what if?”. That passion for exploration drives us to co-create unique solutions & products ranging from scents and tastes in fine fragrances and beauty, detergents, and household goods, as well as beloved foods, beverages, and health solutions.

In your role as a Creative Center Manager you are responsible to manage the Creative resources in Dubai, & South Africa with the purpose to drive profitable growth across all customer segments in the relevant markets in AME. You and your team are responsible to deliver winning fragrance solutions & innovations to IFF customers while managing available resources and budgets effectively aligned with the global Scent strategy.

**Key Responsibilities and accountabilities**:
**In this position you will manage and execute the following activities**:

- **Value to Market**: Effective team management to respond to Value to Market projects with the aim to achieve profitable growth
- Adequate resource allocation to answer & win customer briefs in line with cost to serve framework
- Establishment of clear service & business model
- Effective team management & mobilization across the various functions
- Ensure definition & execution of creative strategy linked to the commercial strategy for key projects
- Partnership with commercial leaders on customer strategy to drive business growth
- Lead / Drive category specific projects or business growth opportunities for region or center
- **Innovation Management**: Leverage IFF innovations across categories (technologies, value propositions, tools) to create a competitive advantage
- Use and drive Holistic Scent Design Principles
- Adapt / Push category offering for AME market requirements through value proposition building.
- Commercialize & deploy innovation to market.
- Build internal training programs to work with technologies and innovation tools
- Build close network with Innovation centers & other creative centers to be up to date on innovation offering and feedback needs and market requirements
- **Operations Management**: Ensure effective and efficient work processes & support services implemented in the creative center
- Build sampling capabilities and efficiencies to support project pipeline - Focus on Speed & Quality
- Ensure analytical setup & capabilities in the creative center
- Build fragrance development support infrastructure (sample order & shipping) and also includes IT infrastructure and system setup
- Capex management of Creative Center, Design Studio, & Operations
- Operational budget management in partnership with regional finance team
- **Value Creation**: Ensure profitable growth through value creation projects addressing supply chain issues and Cost Of Goods Sold variations
- Support Reformulation & Formula optimization program
- Build effective margin in the project framework.
- Setup the relevant organisation to support and govern value creation initiatives.
- **Talent Management**: Ensure growth of key talents.
- Build Individual Development Plans for key talents and ensure execution of those plans
- Build next generation of talents by injecting new talent into the organisation
- Coach and mentor weak performers when possible and ensure right level of talent across all the departments.
- Build the desired culture and team collaboration across teams.
- **Governance**: Ensure right goverance for Project inflow and outflow.
- Setup and execute effective Morning Meeting
- Follow Project Management Office and Cost to Serve principles across the organisation
- Monitor project in and outflow and build analysis on project type, fragmentation, and adherence to PMO principles
- Train and build change management programs to build understanding and adoption of those principles across the organisation.
- Ambassador of IFF new capabilities / tools and effective execution & roll-out for respective Creative Center.

**Required Skills and Experience**:

- Min 12-15 year industry experience preferable in scent design or commercial role
- Minimum bachelor’s degree, preferably in science, chemistry or business
- Preferred Masters in Fragrance and/or business
- Good understanding of AME region & cultural affinity
- Strong passion for fragrance, innovation & product culture
- Prior experience in managing & leading teams
- Good composure, Interpersonal Savvy, Self-Motivated and Problem Solver with strong Organizational Skills.
- Fluent in English. Arabic would be a plus.

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