Ek Ground Dispatcher

7 months ago

Dubai, United Arab Emirates The Emirates Group Full time

Job Purpose: EKAS was started in 2000 with some 200 staff who moved over from Dnata; in 2010. The department is now the largest ground-based department in the airline with some 4000 staff, half of whom are based in Dubai and half in our outstations.

As the senior Emirates dispatch representative, you will co-ordinate all functions of each aircraft turnaround, driving and motivating those involved to achieve safe and punctual departures of Emirates flights whilst maximising the payload, in compliance with all regulatory requirements. Act as the primary point of contact at the aircraft for all Group stakeholders, Government departments and external agencies such as DNATA, DCA, Flight Operations and Service Delivery

In this role, you will:

- Makes decisions on key operational issues such as the offload of passengers and/or baggage and cargo to ensure that the Emirates flight schedule is maintained in accordance with the published precision timing schedule (PTS). Takes accountability for, and has authority to make decisions on the acceptance of last minute or delayed loads that could potentially delay flight departures. Follows the flight briefing and establishes, in consultation with the Emirates Hub Control Duty Manager, when a delay is acceptable operationally and commercially.
- Responsible for ensuring safety compliance standards are practiced by all Ground Service providers involved in activities on or around the Emirates aircraft. Is accountable to ensure that any unsafe practices are immediately ceased and reported as required via Ground Safety Reports so that corrective and preventative actions can be implemented to reduce risk.
- Ensures that all passenger and deadload details are reconciled against actual loading/boarding and accounted for on the flight Load sheet prior to release of the aircraft. Has authority to delay the departure of the flight until all figures are correctly accounted on flight documents.
- Plans a strategy for flight departures prior to commencing any precision timing activities after seeking and interpreting a full flight briefing (e.g. en route restrictions, flight crew limitations etc) via Emirates Hub Control Centre (HCC). Conducts a briefing to all stakeholders involved in the flight departure and establishes any operational shortfalls, organising immediate remedial solutions within acceptable standards so that an on time departure can be achieved.
- Manages the departure flight process by leading the EK and dnata teams with a can do attitude that inspires those around them while consistently seeking to optimise the on time performance and/or maximise the payload. Evaluates any anticipated delays to identify opportunities to further maximise payload revenue and enhance customer service.
- Maintains full contact with Hub Control Centre in the NCC via the tetra radio network and/or the personal digital assistant (PDA) to allow full transparency of the critical path of the flight departure. This enables the Network Control Centre (NCC) to streamline the base station and network operations through effective tactical decision making.
- Through on going relationships with flight handling agencies, such as fuelling companies, dnata and EK flight catering, identify and recommend improvements to procedures and/or standards of safety and security to the EKAS Operations Services Management so that the airline can consistently deliver the highest operational standards in the industry.
- Has full autonomy in the allocation of delay codes and timings for any off schedule departures. This is done by fully investigating PTS schedule failures so that accurate trends can be assessed for future service level improvements.

**Qualifications & Experience: To qualify for the role, you must meet the below requirements**:

- 12 years of schooling or equivalent.
- 5+ years experience in Airport Operations.
- Valid UAE driving license or a valid driving license approved by their home country eligible for conversion.
- Successful completion of the Emirates Principles of weight and balance and/or Advanced Load Control training (or external equivalent) is a desirable qualification.
- Experience in Airline/Handling experience either above or below the wing (in one or more core areas such as cargo, load control, passenger services, ramp) in a major international airport.
- To operate within the training role, previous experience of coaching on either a formal or informal basis is essential.
- Ability to work under pressure.
- For training role leadership capability and the ability to act as a role model for new and junior staff is essential.

  • Ek Ground Dispatcher

    7 months ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As the senior Emirates dispatch representative co-ordinate all functions of each aircraft turnaround, driving and motivating those involved to achieve safe and punctual departures of Emirates flights whilst maximising the payload, in compliance with all regulatory requirements. Act as the primary point of contact at the aircraft for all Group...

  • Ek Ground Dispatcher

    2 days ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As the senior Emirates dispatch representative co-ordinate all functions of each aircraft turnaround, driving and motivating those involved to achieve safe and punctual departures of Emirates flights whilst maximising the payload, in compliance with all regulatory requirements. Act as the primary point of contact at the aircraft for all Group...

  • Licensed Flight Dispatcher

    7 months ago

    Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: Job Purpose** To exercise operational control and supervision of flights to fulfil the legal requirements of General Civil Aviation Administration (GCAA). To act as a close link between the aircraft in flight and the ground services and also between aircrew and other third parties, such as handling agents. **Job Outline** - Analyze and...

  • Flight Dispatcher Instructor

    7 months ago

    Dubai, United Arab Emirates Emirates Aviation University Full time

    **Professional Training**: **Flight Dispatcher Instructor** **Title of the position**: Theoretical Knowledge Instructor (Ground Instructor) **Position**: Part Time **Position Summary**: The Ground Instructor will conduct Initial, Recurrent and basic indoctrination. **Responsibilities**: - Planning and efficient scheduling of all Initial and Recurrent...

  • Licensed Flight Dispatcher

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To exercise operational control and supervision of flights to fulfil the legal requirements of General Civil Aviation Administration (GCAA) To act as a close link between the aircraft in flight and the ground services and also between aircrew and other third parties, such as handling agents. Job Outline: - Analyze and determine routes and...

  • Licensed Flight Dispatcher

    7 months ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To exercise operational control and supervision of flights to fulfil the legal requirements of General Civil Aviation Administration (GCAA). To act as a close link between the aircraft in flight and the ground services and also between aircrew and other third parties, such as handling agents. Job Outline: - Analyze and determine routes and...

  • Flight Dispatcher

    5 months ago

    Dubai, United Arab Emirates Luxaviation Full time

    VACANCY TITLE - Flight Dispatcher ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open, and engaging relationships with passionate colleagues. ExecuJet is currently seeking a...

  • Dispatch Coordinator

    1 week ago

    Dubai, United Arab Emirates Luxaviation Full time

    Dispatch Coordinator **EXECUJET INTRODUCTION** ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open and engaging relationships with passionate colleagues. **VACANCY...

  • Flight Dispatcher

    2 days ago

    Dubai, United Arab Emirates Luxaviation Full time

    Flight Dispatcher **EXECUJET INTRODUCTION** ExecuJet delivers excellence in a comprehensive range of business aviation services tailored to our clients and partners. We are dedicated to safety and strive for creating a fulfilling workplace through cultivating genuine, open, and engaging relationships with passionate colleagues. **VACANCY...

  • Flight Dispatcher

    4 days ago

    Dubai, United Arab Emirates CAN Full time

    **JOB PURPOSE** To be responsible for providing high standards of dispatch services and others to the company's members. Ensure all dispatch services are coordinated effectively with all key stakeholders and vendors in line with the customer needs. To be accountable and responsible to the Operations Manager or all matters pertaining to the daily running of...

  • Dispatch Duty Manager

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Manage, monitor, and control the flight dispatch and flight following functions of the Network Control Centre (NCC) in order to exercise operational control over all Emirates flights as per the legal requirements of ICAO Annex 10, UAE Civil Aviation Regulations (CARS) 1 and Civil Aviation Advisory Publication (CAAP) 17, the latter covering the...

  • Aeronautical Services Superintendent

    2 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To maintain high aeronautical safety and efficiency standards at all times within the Flight Operations Support department. This includes maintaining company and state data in a timely and accurate manner to ensure all data used in Flight Planning is correct. Additionally, working strategically to improve the safety and efficiency of Flight...

  • Manager Operations Services

    5 months ago

    Dubai, United Arab Emirates Talent Pal Full time

    Job Purpose: We have an exciting opportunity for the role of Manager Operations Services (Emirates Airport Services) to join our Airport Operations Team, reporting directly to the VP of Ramp Operations. In this role, you will be responsible for driving business planning and operational management across key Emirates Airport Services functional areas,...

  • Dispatcher

    11 hours ago

    Dubai, United Arab Emirates TBR Global Full time

    The Role **Requirements**: - Must have an exceptional eye for detail - PC literate, familiarity with the Microsoft Office suite is essential - Excellent organisational skills and prioritising abilities - Ability to work effectively under pressure - Outstanding written and verbal communication - Good problem solving ability - Proactive in your ability to...

  • Operations Control Agent

    2 months ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: dnata is one of the world's largest air services providers offering ground handling, cargo, travel, and flight catering services across five continents. We operate in 38 countries and 136 airports globally. As an **Operations Control Agent, **you will act as the focal point in a 24/7 operations between dnata airport operations DWC and external...

  • Material Planning Officer

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To execute the planning and provisioning of aircraft spares and tools, in order to meet all operational and maintenance demands in Line & Base Maintenance and support AOG situations at Main Base and EK outstations. Also to carry out inventory reviews in order to ensure optimum inventory levels and data accuracy. Job Outline: - Initiate & support...

  • Operations Control Agent Dwc

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To act as the focal point in a 24/7 operations between dnata airport operations DWC and external stakeholders (Dubai airports and airlines) ensuring all flight related information Radar Watch, Stand Monitoring and Flight Monitoring is handled in line with dnata standards. Job Outline: Conforms to roster requirements on shift basis by ensuring...

  • Airside Service Delivery Supervisor Trainee

    4 months ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Are you ready to embark on an exhilarating journey into the world of aviation in Ground Operations? Our National Trainee Supervisor Program in Airside Operations is your ticket to a dynamic and fulfilling career in this exciting industry. dnata services on the ground keep the world in the air. We’re one of the largest air services providers...

  • Manager Maintenance, Regional Delivery

    4 months ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: dnata is one of the world’s largest air and travel services providers; offering ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents. As **Manager Maintenance Regional Delivery **, you will lead, direct and manage dTS (dnata Technical Services) maintenance and...

  • Fleet Planning Analyst

    1 week ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Job Purpose Plan, control and administer in liaison with Manager Fleet Planning the evaluation of fleet & aircraft product planning studies. This includes the upkeep and control of fleet databases, data research and collection as well and reporting. Helps the Fleet Planning department create reports and recommendations on fleet solutions to be...