Ek Ground Dispatcher

3 weeks ago

Dubai, United Arab Emirates The Emirates Group Full time

Job Purpose: EKAS was started in 2000 with some 200 staff who moved over from Dnata; in 2010. The department is now the largest ground-based department in the airline with some 4000 staff, half of whom are based in Dubai and half in our outstations.

As the senior Emirates dispatch representative, you will co-ordinate all functions of each aircraft turnaround, driving and motivating those involved to achieve safe and punctual departures of Emirates flights whilst maximising the payload, in compliance with all regulatory requirements. Act as the primary point of contact at the aircraft for all Group stakeholders, Government departments and external agencies such as DNATA, DCA, Flight Operations and Service Delivery

In this role, you will:

- Makes decisions on key operational issues such as the offload of passengers and/or baggage and cargo to ensure that the Emirates flight schedule is maintained in accordance with the published precision timing schedule (PTS). Takes accountability for, and has authority to make decisions on the acceptance of last minute or delayed loads that could potentially delay flight departures. Follows the flight briefing and establishes, in consultation with the Emirates Hub Control Duty Manager, when a delay is acceptable operationally and commercially.
- Responsible for ensuring safety compliance standards are practiced by all Ground Service providers involved in activities on or around the Emirates aircraft. Is accountable to ensure that any unsafe practices are immediately ceased and reported as required via Ground Safety Reports so that corrective and preventative actions can be implemented to reduce risk.
- Ensures that all passenger and deadload details are reconciled against actual loading/boarding and accounted for on the flight Load sheet prior to release of the aircraft. Has authority to delay the departure of the flight until all figures are correctly accounted on flight documents.
- Plans a strategy for flight departures prior to commencing any precision timing activities after seeking and interpreting a full flight briefing (e.g. en route restrictions, flight crew limitations etc) via Emirates Hub Control Centre (HCC). Conducts a briefing to all stakeholders involved in the flight departure and establishes any operational shortfalls, organising immediate remedial solutions within acceptable standards so that an on time departure can be achieved.
- Manages the departure flight process by leading the EK and dnata teams with a can do attitude that inspires those around them while consistently seeking to optimise the on time performance and/or maximise the payload. Evaluates any anticipated delays to identify opportunities to further maximise payload revenue and enhance customer service.
- Maintains full contact with Hub Control Centre in the NCC via the tetra radio network and/or the personal digital assistant (PDA) to allow full transparency of the critical path of the flight departure. This enables the Network Control Centre (NCC) to streamline the base station and network operations through effective tactical decision making.
- Through on going relationships with flight handling agencies, such as fuelling companies, dnata and EK flight catering, identify and recommend improvements to procedures and/or standards of safety and security to the EKAS Operations Services Management so that the airline can consistently deliver the highest operational standards in the industry.
- Has full autonomy in the allocation of delay codes and timings for any off schedule departures. This is done by fully investigating PTS schedule failures so that accurate trends can be assessed for future service level improvements.

**Qualifications & Experience: To qualify for the role, you must meet the below requirements**:

- 12 years of schooling or equivalent.
- 5+ years experience in Airport Operations.
- Valid UAE driving license or a valid driving license approved by their home country eligible for conversion.
- Successful completion of the Emirates Principles of weight and balance and/or Advanced Load Control training (or external equivalent) is a desirable qualification.
- Experience in Airline/Handling experience either above or below the wing (in one or more core areas such as cargo, load control, passenger services, ramp) in a major international airport.
- To operate within the training role, previous experience of coaching on either a formal or informal basis is essential.
- Ability to work under pressure.
- For training role leadership capability and the ability to act as a role model for new and junior staff is essential.

  • Ek Ground Dispatcher

    3 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As the senior Emirates dispatch representative co-ordinate all functions of each aircraft turnaround, driving and motivating those involved to achieve safe and punctual departures of Emirates flights whilst maximising the payload, in compliance with all regulatory requirements. Act as the primary point of contact at the aircraft for all Group...

  • Ek Ground Dispatcher

    3 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As the senior Emirates dispatch representative co-ordinate all functions of each aircraft turnaround, driving and motivating those involved to achieve safe and punctual departures of Emirates flights whilst maximising the payload, in compliance with all regulatory requirements. Act as the primary point of contact at the aircraft for all Group...

  • Licensed Flight Dispatcher

    4 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Job Purpose To exercise operational control and supervision of flights to fulfil the legal requirements of General Civil Aviation Administration (GCAA). To act as a close link between the aircraft in flight and the ground services and also between aircrew and other third parties, such as handling agents. Job Outline - Analyze and determine...

  • Licensed Flight Dispatcher

    2 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: Job Purpose** To exercise operational control and supervision of flights to fulfil the legal requirements of General Civil Aviation Administration (GCAA). To act as a close link between the aircraft in flight and the ground services and also between aircrew and other third parties, such as handling agents. **Job Outline** - Analyze and...

  • Licensed Flight Dispatcher

    2 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To exercise operational control and supervision of flights to fulfil the legal requirements of General Civil Aviation Administration (GCAA). To act as a close link between the aircraft in flight and the ground services and also between aircrew and other third parties, such as handling agents. Job Outline: - Analyze and determine routes and...

  • Flight Dispatcher Instructor

    1 week ago

    Dubai, United Arab Emirates Emirates Aviation University Full time

    **Professional Training**: **Flight Dispatcher Instructor** **Title of the position**: Theoretical Knowledge Instructor (Ground Instructor) **Position**: Part Time **Position Summary**: The Ground Instructor will conduct Initial, Recurrent and basic indoctrination. **Responsibilities**: - Planning and efficient scheduling of all Initial and Recurrent...

  • Dispatch Examiner

    3 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To manage audits and competency checks on Manager Dispatch NCC and Licensed Flight Dispatchers, holding the General Civil Aviation Administration (GCAA) Dispatch License. To manage the development and teaching of comprehensive training modules and exercise operational control and supervision of flights to fulfil the legal requirements of the...

  • Flight Dispatcher

    4 weeks ago

    Dubai, United Arab Emirates Fly Aviation Services DMCC Full time

    **Flight Dispatcher Role** - Should have FOO (Flight Operation Officer) license. - Flight planning and filing with all applicable ATC agencies, (utilizing PPS software) - Calculating the Takeoff/Landing limitations. - Computing the required fuel, flight duration. - Working knowledge of reading and implementing MEL/CDL. - Following and monitoring the flight...

  • Flight Dispatcher

    2 weeks ago

    Dubai, Dubai, United Arab Emirates CAN Full time

    JOB PURPOSETo be responsible for providing high standards of dispatch services and others to the company's members. Ensure all dispatch services are coordinated effectively with all key stakeholders and vendors in line with the customer needs. To be accountable and responsible to the Operations Manager or all matters pertaining to the daily running of the...

  • Dispatch Coordinator Jobs in Dubai

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Luxaviation Full time

    1- Dispatch CoordinatorJob: Full TimeLocation: Dubai, UAEDescription:The main objective of the position is to ensure that at all times, the fleet is Operated in a safe, compliant and efficient mannerJob Responsibilities:Obtaining overflight and landing clearances;Arranging fuel uplifts;Providing logistical assistance for flight crews and passengers;Airport...

  • Dispatch Coordinator Jobs in Dubai | Luxaviation

    2 months ago

    dubai, United Arab Emirates Luxaviation Full time

    1- Dispatch CoordinatorJob: Full TimeLocation: Dubai, UAEDescription:The main objective of the position is to ensure that at all times, the fleet is Operated in a safe, compliant and efficient manner.Job Responsibilities:Obtaining overflight and landing clearances;Arranging fuel uplifts;Providing logistical assistance for flight crews and passengers;Airport...

  • Dispatch Coordinator Jobs in Dubai | Luxaviation

    4 weeks ago

    dubai, United Arab Emirates Luxaviation Full time

    1- Dispatch CoordinatorJob: Full TimeLocation: Dubai, UAEDescription:The main objective of the position is to ensure that at all times, the fleet is Operated in a safe, compliant and efficient manner.Job Responsibilities:Obtaining overflight and landing clearances;Arranging fuel uplifts;Providing logistical assistance for flight crews and passengers;Airport...

  • Warehouse and Dispatching Supervisor

    1 month ago

    dubai, United Arab Emirates MINDFREE Consulting | Insurance Talent Hub Full time

    Our client is a global distribution company that offers Express Deliveries, eCommerce Solutions, 3PL Warehousing & eCommerce Fulfillment, and Freight & Logistics Services.We are looking for a Full-Time Warehouse and Dispatching Supervisor to join their team in Dubai.Job Responsibilities:Plan routes to maximize the efficiency of pick-ups and deliveries within...

  • Warehouse and Dispatching Supervisor

    4 weeks ago

    dubai, United Arab Emirates MINDFREE Consulting | Insurance Talent Hub Full time

    Our client is a global distribution company that offers Express Deliveries, eCommerce Solutions, 3PL Warehousing & eCommerce Fulfillment, and Freight & Logistics Services.We are looking for a Full-Time Warehouse and Dispatching Supervisor to join their team in Dubai.Job Responsibilities:Plan routes to maximize the efficiency of pick-ups and deliveries within...

  • Warehouse and Dispatching Supervisor

    2 weeks ago

    Dubai, Dubai, United Arab Emirates MINDFREE Consulting | Insurance Talent Hub Full time

    Our client is a global distribution company that offers Express Deliveries, eCommerce Solutions, 3PL Warehousing & eCommerce Fulfillment, and Freight & Logistics Services.We are looking for a Full-Time Warehouse and Dispatching Supervisor to join their team in Dubai.Job Responsibilities:Plan routes to maximize the efficiency of pick-ups and deliveries within...

  • Tours Consultant

    4 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: Office based: Accurately process all requests received from Tour Operators and EK Network for the destination through the Computerized Reservation System for final service delivery by the Operations Department. Airport based: Provide passengers comprehensive hotel and other services of the destination based on their preferences and budget, and...

  • Passenger Services Duty Manager

    4 weeks ago

    Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To manage EK Airport Services Operations (Passenger Services and Baggage Services) on a shift basis in order to achieve high levels of service delivery to EK Customers also ensuring a safe, efficient, and cost-effective operation. Ensure that appropriate action is taken for providing prompt service to Emirates customers at all areas of Dubai...

  • Passenger Services Duty Manager

    2 weeks ago

    Dubai, Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: To manage EK Airport Services Operations (Passenger Services and Baggage Services) on a shift basis in order to achieve high levels of service delivery to EK Customers also ensuring a safe, efficient, and cost-effective operation. Ensure that appropriate action is taken for providing prompt service to Emirates customers at all areas of Dubai...

  • Logistic Assistant Jobs in Dubai

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Emirates Full time

    1- Logistic AssistantJob: Full TimeLocation: Dubai, UAEJob Responsibilities:Inspect and receive IT equipments in stores delivered by vendors as per specifications and details mentioned in purchase orders or warranty returned notes. Assist the coordinator in stores generating accurate Good Receive Note in Iproq system.Generate asset codes and stock the...

  • Aeronautical Services Manager Jobs in Dubai UAE 2023 | The Emirates Group

    2 months ago

    dubai, United Arab Emirates Emirates Full time

    Aeronautical Services Manager Jobs in Dubai UAE 2023 | The Emirates GroupFor More Top Organization Jobs Click HereDescription:Job: Aeronautical Services Manager (ASM) reports to Manager Aeronautical Services & ATM (MASATM) and is part of a team in the Aeronautical Services Department of Flight Operations Support. This role is the point of contact for all...