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Team Leader

5 months ago

Sharjah, United Arab Emirates An Australian Fruit Juice Brand - Boost Full time

We have an opportunity for Supervisor position in Sharjah with Boost - Australian Juice brand

We are looking to hire Vibrant, Enthusiastic and energetic team members for below position.

Team Leader - Supervisor
- Encourage Boosties to live the Boost vision and maintains the Boost culture by leading by example.
- Ensuring that EVERY customer receives the Boost experience. Making sure that you and your team are following the 3 Steps of Service as seen on BEN. Responsible for ensuring Boost Recovery Strategy is used when necessary.
- Actively monitor line times and wait times to achieve the Boost Basics.
- Making sure you are communicating daily targets to motivate and inspire Boosties.
- Making sure you are managing the store's labour closely and communicating with your manager during busy and quiet periods.
- Ensure SLAM and Call to Action initiatives are actioned and supported.
- Ensure the Visual Merchandising of the store is to the VM guide standard.
- Assist the Business Manager in the implementation of short, medium
- and long-term store goals, outcomes and action plans.
- Ensure the team is supporting any National promotions effectively.
- Ensure team members maintain the outstanding appearance as per the Personal Presentation OPG
- Train team members and ensure they perform all tasks & procedures as per the OPG’s, Operations Manual & approved checklists
- Assist overall stock management in the store; including stock ordering and monthly stock takes
- Assist in the management and maintenance of all store equipment including the proper management of the Planned Maintenance Program
- Minimise product wastage at all times.
- Assess team members against Standard Operating Procedures, BEN training and completing team Sign offs.
- Manage labor cost through adjusting roster hours where necessary & allocates break times outside of peak periods
- Assist in hiring and retention of all Store Team Members
- Ensure all labor laws, Equal Employment Opportunity and sexual harassment policies are adhered to
- Follow up on in-store Team incentive activities to encourage improved performance and attend all store and company meeting
- Help identify Team Members for advancement.
- Members, customers and non-employees in area
- Responsible for ensuring all security policies and procedures are followed
- Ensure Food Safety is actively monitored
- Notify the BM or CRM of any equipment failures and problems immediately
- Ensure that Boost cash control policies are adhered to at all time.
- Assist with the management, maintenance and accuracy of all administrative functions and reports in the store as well as submission to Support Centre
- To provide feedback to the Area Leader, State Operations Manager or Support Centre as requested
- Perform other duties (within skill and training) as assigned by Assistant Manager, Business Manager and Company Retail Manager.
- Demonstrates and embraces the Boost Juice team values:

- Choice
- Passion
- Positive
- Real

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Supervisor: 1 year (preferred)