Restaurant Supervisor

3 weeks ago


Dubai, United Arab Emirates Al Shabestana Restaurant & Café Full time

The Restaurant Supervisor will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that all aspects of the restaurant run smoothly, and customers receive excellent service. The Supervisor will work closely with the Restaurant Manager to manage the team, maintain standards, and ensure the restaurant's profitability.

**Key Responsibilities**:

- Oversee the restaurant operations, ensuring that service standards are met or exceeded
- Train, supervise and motivate staff to deliver excellent customer service
- Ensure that all customer complaints are dealt with promptly and satisfactorily
- Maintain inventory levels and ensure that all orders are placed in a timely manner
- Monitor food quality and presentation to ensure consistency
- Ensure that the restaurant is clean and well-maintained, following health and safety regulations
- Manage cash registers, handle money and ensure that all cash and credit card transactions are properly processed
- Implement restaurant policies and procedures and ensure that they are being followed
- Assist in the recruitment, training, and development of restaurant staff
- Work closely with the Restaurant Manager to achieve financial targets and profitability goals
- Assist in the preparation of daily, weekly and monthly reports

**Requirements**:

- Minimum of 2 years of experience in a supervisory role in the hospitality industry, preferably in a restaurant setting
- Proven ability to lead, motivate and manage a team
- Strong customer service skills, with the ability to handle customer complaints effectively
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to work flexible hours, including evenings and weekends
- Good understanding of food safety and health regulations
- Proficient in Microsoft Office and restaurant POS systems

Bachelor's degree in Hospitality or a related field preferred

**Job Types**: Full-time, Permanent

**Salary**: AED3,500.00 - AED4,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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