Operations Coordinator

4 months ago


Dubai, United Arab Emirates Talent Pal Full time

**WHAT’S INSIDE THE BLUE BOX?**:
To have a career with Tiffany & Co. makes you a special part of the story of an iconic brand that has evolved over 183 extraordinary years.

Our Dubai Mall boutique is looking for passionate and customer focused Operations Coordinator to join the team.
As our new Operations Coordinator, you will perform all aspects of client services within the boutique that relate to client repairs, servicing orders and client correspondence. You will support client requirements with your product knowledge, proactive follow up, and ensure each client receives a personalised Tiffany experience.

**YOUR ROLE IN THE TIFFANY LEGACY.**:
For many of our customers, a visit to Tiffany is something to be treasured. Whether they are pampering themselves with an indulgent treat or shopping for a memorable gift. They bring us their greatest dreams - of style, glamour and love - and it is our obligation to honor those dreams with grace and artful understanding.

**RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO**:

- Ensure all repairs and service (engraving, etching, embossing) orders are entered, monitored and completed.
- Provide the highest standard of client follow-up to support the development of client relationships.
- Meet and consult with appointment clients and walk-in clients.
- Fulfill any client order requests, including the transaction process and shipping.
- In return, you will earn a very competitive salary, the opportunity for career development in an environment that recognises growth, whilst receiving Tiffany designed training programs and the privilege of generous employee discounts.

**BLUE BOX. WHITE RIBBON. THAT’S A WRAP.**:
**To be the next Operations Coordinator to join our Dubai Mall team, you will have**:

- A minimum of 2 years experience in a similar role within a luxury retail or client-focused environment.
- Excellent communications skills - both verbal and written.
- Strong interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues.
- Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights and holidays.

**Company**: Tiffany & Co
**Country / Region**: United Arab Emirates
**City**: Dubai
**Business group**: Watches & Jewellery
**Contract type**: Permanent Job
**Experience required**: Minimum 3 years

**BE PART OF LVMH**:
LVMH offers a unique ecosystem where you can guide your own career, accomplish your goals and achieve your aspirations.

**A DIVERSE COMMUNITY**
When you join LVMH, you are connected to one of the most creative, diverse and vibrant communities in the world. You become part of an empowering ecosystem of more than 196,000 people across 81 countries, encompassing 190 nationalities.

Working at LVMH means being part of the world leader in luxury, present in all the major categories of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry and Selective Retailing.

Our business model is anchored in meticulous control at every link in the value chain, from sourcing of raw materials to our own retail networks, offering a vast range of professions around the world.

Working at LVMH is an opportunity to express your potential at one of our Group’s 75 Maisons, each with its own distinctive identity and culture. LVMH is committed to preserving each Maison’s singular excellence while supporting their development.

Working at LVMH means sharing the core values articulated by Bernard Arnault that constitute the pillars of our performance and our long-term success: be creative and innovative, deliver excellence, cultivate an entrepreneurial spirit, and be committed to positive impact.

Working at LVMH allows you to contribute to a group that plays a major role in the economy, a group whose stature dictates being exemplary in meeting our social and environmental responsibilities. The people of LVMH and its Maisons are united around shared commitments.

**DIVERSITY DRIVES PERFORMANCE**
Diversity drives creativity and is one of our essential values. To further build an inclusive culture, we have made diversity, equity and inclusion key pillars of our business.

The LVMH Diversity and Inclusion policy is underpinned by a Group roadmap including the LVMH Code of Conduct, the Supplier Code of Conduct and the Recruitment Code of Conduct, which define our commitment in this area and stress the essential need to fight any form of discrimination, be it related to gender, religion, ethnicity, sexual orientation, or any other dimension of diversity.

We categorically prohibit any discrimination regarding recruiting, compensation, work hours and break times, vacation leave, eligibility for maternity leave, job security, assignment of positions, performance appraisal, training, career advancement and workplace health and safety.

**A QUEST FOR EXCELLENCE**
Together, with our teams and our talents, we pursue this quest for excellence inheren


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