Manager, Academic Success Centre

3 weeks ago


Dubai, United Arab Emirates University of Wollongong in Dubai Full time

About UOWD

Established in 1951 and ranked in the top 1% of universities worldwide*, Australia’s University of Wollongong is a global brand with international campuses in Dubai, Hong Kong and Malaysia.

University of Wollongong Dubai (UOWD) offers over 40 internationally recognised bachelor and master degrees spanning 10 in-demand industry sectors. All of our degree courses are accredited by the UAE Ministry of Education’s Commission for Academic Accreditation (CAA) and licensed by Dubai’s Knowledge and Human Development Authority (KHDA), as well as being recognised by leading professional organisations such as AACSB, ACCA, ACS, CIM, CIPD, CPA, Engineers Australia, PMI, and others.

The first internationally accredited Australian university in the UAE, we are the education gateway of choice for over 3,500 students, representing 100+ nationalities. Our global community of 152,000 alumni are pursuing career goals with respected blue-chip companies and industry giants such as 3M, ADCB, Adidas, Amazon, Deloitte, Emirates, FedEx, GE, IBM, Microsoft and Pepsico. Additionally, research reveals that 83%** of fresh graduates are employed within six months of graduation.

Life at UOWD is rooted in the continued pursuit of excellence through teaching, research and industry engagement, with the student experience at its heart. Our 200,000-square-foot campus at Dubai Knowledge Park features access to cutting-edge technologies and a mix of traditional and innovative learning spaces, all housed in a vibrant modern setting that promises to deliver an enriched learning experience for our students.
- QS World University Rankings 2023

**Data from the Graduate Destination Survey 2017 to 2020 About the Department

The mission of the Academic Success Centre (ASC) is to provide, in coordination with various units in the University, a range of innovative and customised academic support services to ensure successful progression of students. The Manager of the Centre will provide leadership to implement the mission of the Centre which includes continuous assessment of students’ progression, orientation, support and advice. The role includes a great deal of coordination with various academic units and professional departments to support the students’ academic journey.

Requirements & Responsibilities
- Academic orientation and induction for new students.
- Proactive monitoring of rate of progress of students at risk.
- Coordinate academic support for students at risk and students with special needs.
- Provision of a central One-Stop-Shop for coordination and management of students’ academic special considerations, grievances and academic advice.
- Management and monitoring of the success and progress of effectiveness of delivery of pathway students.
- Prepare and present annual statistical reports on students support services.
- Ensure compliance with work health and safety policy; and take reasonable care that your acts or omissions do not adversely affect the health and safety of other persons.
- Observe principles and practices of Equal Employment Opportunity (EEO).

Qualifications & Experience
**Essential**
- Post-graduate qualifications in Business / Technology / Education
- Experience in project management and supervision of employees
- Understanding of tertiary students’ requirements and the ability to provide educational solutions that enhance the student’s learning journey.
- A commitment to the values of Passion, Courage, Integrity, Excellence, Collaboration and Innovation

**Desirable**
- Qualification and experience in the field of Education
- Qualification in the field of Psychology



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