Customer Relation Representative
6 months ago
We are seeking a motivated and customer-focused Emirati National to join our team as a Customer Relations Representative. In this role, you will be responsible for managing customer interactions, resolving inquiries, and enhancing customer satisfaction through effective communication and problem-solving skills.
**Key Responsibilities**:
- Resolve customer complaints and issues efficiently, ensuring a high level of customer satisfaction.
- Maintain an in-depth understanding of our products and services to provide accurate information to customers.
- Develop and maintain positive relationships with customers, understanding their needs and ensuring their concerns are addressed.
- Collect and report customer feedback to improve our services and customer experience.
- Work closely with other departments to resolve complex issues and provide comprehensive solutions to customers.
**Qualifications**:
- **Nationality**: Emirati (UAE National)
- **Education**: High school diploma or equivalent; Bachelor’s degree preferred.
- **Experience**: Prior experience in customer service or a related field is an advantage.
- **Language Skills**: Proficient in English and Arabic.
- **Communication**: Excellent verbal and written communication skills.
- **Personal Attributes**: Strong problem-solving abilities, empathy, and the ability to work under pressure.
We thank all applicants for their interest in joining our team, however, only those selected for an interview will be contacted.
Pay: From AED5,000.00 per month
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