Front-desk/administrative Executive
2 weeks ago
About Glucare:
GluCare.Health is the first full-service digital therapeutic diabetes clinic in the GCC.
A diagnosis of diabetes is life-changing. But with the right care and support system, people can thrive with diabetes.
At GluCare.Health we offer patients the best possible care — through a team of clinicians, skilled health educators, and access to cutting edge technology that makes our patient's condition easier to manage.
At best, Diabetic patients in the UAE tend to spend only a few minutes interacting with physicians per quarter. This model creates a significant feedback gap that exits between patient visits (3-4 visits per year) and what happens to glycemic cycles they encounter daily.
GluCare has developed a new model of care that provides 24/7 coverage by tracking patient physiological and medical information from wearable technology and medical devices (such as Continuous Glucose Monitors and insulin pumps). Our proprietary Diabetes Prevention Protocols (DPP) incorporates the use of Machine Learning to conduct predictive algorithms to detect issues early and constantly monitor data alongside our remote care team consisting of coaches, nurses, and physicians.
About the Role:
The Front-Desk/Administrative Executive role has two main responsibilities. The primary responsibility is to use internally provided resources to book new patients and retain patients already seen in the clinic. In addition, the Front-Desk/Administrative Executive will ensure the patients have an excellent “journey” through the facility and document this journey through the patient survey while encouraging google reviews.
Secondly, the Front-Desk/Administrative Executive is responsible for ensuring all patients, visitors, and families received at GluCare Integrated Diabetes Center feel warmly welcomed upon arriving at the facility. In addition, the Front-Desk/Administrative Executive will ensure that all patients, visitors, and families are registered in a timely manner, are escorted to the proper location, and assisted as appropriate including the collection of information in a timely and safe manner.
**Requirements**:
Duties and Responsibilities:
- Working weekend shifts and public holidays A MUST
- Finds and books patients through facility avenues.
- Monitors and ensures all patients attend follow up visits.
- Welcomes and greets all patients and visitors, in person or over the phone.
- Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
- Responsible for keeping the reception area clean and organised.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
- Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
- Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
- Timely and accurate recording of all potential, new, and follow up patients.
Qualifications and Skills:
- High school diploma or graduation equivalency degree (GED).
- Knowledge of clinical procedures, first aid, and medical terminology.
- Knowledge of office procedures including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills.
- Previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.
- Telephone etiquette, customer service, basic word, and excel programs, time management, multi-tasking, organisation, scheduling.
The most critical skills include:
- Telephone Etiquette: When a patient calls in, the way in which the front desk personnel handle the telephone call determines how the facility is perceived. The medical office receptionist must be a good listener and maintain confidentiality in addition to having good phone manners.
- Retention and Conversion Minded: When a patient is investigating the clinic/physician it is the responsibility of the patient affairs specialist to provide timely information and guide the patient to booking an appointment, and then ensuring those patients attend the initial and all followup appointments.
- Customer Service: Giving patients personal attention can go a long way in establishing their positive experience with the facility. The receptionist should give the patients a warm welcome when they enter the office. Even if you cannot verbally greet the patient, getting eye contact with them lets them know you are aware of their presence and will get to them as soon as possible. If the patient
-
Front Desk Executive
4 weeks ago
Dubai, United Arab Emirates Shopkees Full timeLooking for experienced in Front desk executive with great communication skill and dynamic presentation Bachelor degree is must Languages: English and Hindi should be fluent. Salary as per industry standard Joining immediate **Education**: - Bachelor's (preferred) **Experience**: - Front Desk Executive: 3 years (preferred) - Receptionist: 2 years...
-
Front Desk Executive
3 weeks ago
Dubai, United Arab Emirates Shuraa Management And Consultancy LLC Full timeResponsibilities:• Provide Front desk reception duties for the office which includes handling of all phone calls and manage internal & external customers timely and professionally.• Receive and greet all visitors in a professional and warm manner.• Develop and maintain a tracking system on all incoming & outgoing mails.• Assist in General...
-
Front Desk Manager
3 weeks ago
Dubai, United Arab Emirates Hilton Dubai Full timeResponsibilities:Definingand implementing front desk objectives andprocedures.Hiring and training staff andmanaging the shift schedules.Tending toguests' complaints and questions and providing exceptionalcustomer service.Ensuring that the front deskand reception area is kept clean andorganized.Maintaining front desk officesupplies and equipment.Managing...
-
Front Desk Supervisor
3 weeks ago
Dubai, United Arab Emirates Hilton Dubai Full timeResponsibilities:Defining andimplementing front desk objectives andprocedures.Hiring and training staff andmanaging the shift schedules.Tending toguests' complaints and questions and providing exceptionalcustomer service.Ensuring that the front deskand reception area is kept clean andorganized.Maintaining front desk officesupplies and equipment.Managing...
-
Front Desk Executive Accountant
4 weeks ago
Dubai, United Arab Emirates I Expert Full timeLooking for staff experienced in Front Desk Executive cum Accountant for a reputed IT Company in Dubai Should have good good communication skill. Should have IT & Mobile knowledge and accounting skills. Male Preferred Bachelor degree is must Languages: English, Hindi, Malayalam Joining immediate **Education**: - Bachelor's...
-
Front Desk Receptionist
6 days ago
Dubai, United Arab Emirates Happy Home Properties Full timehis is a full-time on-site role for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for performing receptionist duties, including answering phone calls, scheduling appointments, and maintaining files. The Front Desk Receptionist will also be responsible for providing excellent customer service and ensuring clear communication with...
-
Front Desk Executive
4 weeks ago
Dubai, United Arab Emirates Global Talent Solutions LLC. Full timeWe are urgently looking for Front desk executive for a real estate business in Deira, Dubai. 1.Good verbal and written English 2.Knowledge of MS office and Excel 3.Good communication skills Interested may apply. **Salary**: AED2,000.00 - AED2,500.00 per month
-
Front Desk Receptionist
5 days ago
Dubai, United Arab Emirates New Extreme Sports Trading LLC Full timeFront Desk Receptionist cum Admin Assistant’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. **Responsibilities** - Greet and welcome guests/visitors as soon as they arrive at the office **Direct visitors to the appropriate person and office**: -...
-
Fron Desk Administrator
7 days ago
Dubai, United Arab Emirates IMM Consult Full time**Looking for a Front Desk Administrator** This is a full-time on-site role as a Front Desk Administrator at IMM Consult - Immigration & Visa Solutions in Dubai. **The Front Desk Administrator will be responsible for**: - Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy - Manage agendas, travel...
-
Front Office Executive
4 weeks ago
Dubai, United Arab Emirates Speedex International L.L.C Full timeLooking for **UAE NATIONAL** for FRONT OFFICE EXECUTIVE position: Job summary as below: We are looking for a **FRONT OFFICE EXECUTIVE** to manage our front on a daily basis and to perform a variety of administrative and clerical tasks. - As a Front Desk Receptionist, you will be the first point of contact for our company. Our Front Desk Receptionist’s...
-
Front Desk Receptionist
4 weeks ago
Dubai, United Arab Emirates Foilers Auto Accessories Trading LLC Full timeHair Salon Front Desk Receptionist **Position**: Front Desk Receptionist (Filipna) **Location**: Dubai **Reports to**: Manager & Director Job Summary: As a Front Desk Receptionist at our Car Customization Workshop, you will be the first point of contact for clients, providing excellent customer service and ensuring smooth operations at the front desk. You...
-
Front Desk Receptionist
3 weeks ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full time**Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks...
-
Front Desk Receptionist
4 weeks ago
Dubai, United Arab Emirates Global Career Heights (GCH) Full time**Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of administrative tasks...
-
Front Desk
4 weeks ago
Dubai, United Arab Emirates ASTI Academy Full time**Responsibilities**: **Front Desk Operations**: - Greet visitors, answer phone calls, and direct inquiries to the appropriate departments. - Maintain a clean and organized front desk area, ensuring a professional and welcoming environment for guests. **Administrative Support**: - Assist with general administrative tasks, including filing, photocopying,...
-
Front Desk Coordinator
4 weeks ago
Dubai, United Arab Emirates Venture Zone Business Center Full timeFront Desk Coordinator - Venture Zone Business Setup Venture Zone, the leading Business Setup center is looking for a skilled and experienced Front Desk Coordinator. Venture Zone is a company that believes in giving its customers the best. We're seeking a friendly and organized individual with a passion for exceptional customer service to join our bustling...
-
Front Desk Receptionist
4 weeks ago
Dubai, United Arab Emirates Merveille Investment LLC Full timeThe role of a receptionist is crucial in providing the first impression of a company or organization. - Greeting visitors with a positive and professional demeanor. - Handling incoming calls and directing them to the appropriate individuals or departments. - Maintaining a tidy and organized reception area. - Managing visitor sign-in and security...
-
Assistant Front Desk Manager
4 weeks ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 23127858 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is...
-
Front Desk Receptionist
4 weeks ago
Dubai, United Arab Emirates Best Food Company LLC Full timeONLY FEMALE CANDIDATE CAN APPLY - MUST BE ON VISIT/CANCELLED VISA 25 - 35 YEARS OLD. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk...
-
Front Desk Receptionist
6 days ago
Dubai, United Arab Emirates Mano Interiors LLC Full timeJob description **Receptionist Required for a Office Furniture Company in Dubai.** **Experience: 2-5 years** **Job brief** We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our...
-
Front Desk Receptionist
7 days ago
Dubai, United Arab Emirates Best Food Company LLC Full timeONLY FEMALE CANDIDATE CAN APPLY - MUST BE ON VISIT/CANCELLED VISA 25 - 35 YEARS OLD. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk...