Operations Coordinator
6 months ago
**Job Summary**: The Operations Coordinator will play a crucial role in supporting the sales team, finance team, and performing various administrative tasks. This position requires a highly organized and detail-oriented individual who can manage multiple tasks and projects simultaneously, ensuring smooth and efficient operations within the company.
**Key Responsibilities**:
- **Sales Team Support**:
- Assist the sales team with customer inquiries, order processing, and follow-up communications.
- Coordinate sales activities and provide administrative support, including preparing sales reports, maintaining customer databases, and tracking sales performance metrics.
- Schedule and organize meetings, sales presentations, and other sales-related events.
- **Finance Team Support**:
- Assist in the preparation and processing of invoices, purchase orders, and expense reports.
- Maintain accurate financial records and assist with the reconciliation of accounts.
- Support the finance team in budgeting, forecasting, and financial reporting activities.
- **Administrative Duties**:
- Manage office supplies and inventory, ensuring that all necessary materials are available and ordered as needed.
- Maintain organized and efficient filing systems, both electronic and paper-based.
- Coordinate travel arrangements and itineraries for staff as needed.
- **Operations Support**:
- Assist in the development and implementation of operational policies and procedures.
- Coordinate with various departments to ensure seamless communication and workflow.
- Support project management activities, including tracking progress, coordinating meetings, and ensuring deadlines are met.
- **Customer Service**:
- Provide excellent customer service by addressing customer inquiries and resolving issues promptly and effectively.
- Maintain a positive and professional relationship with clients and stakeholders.
**Qualifications**:
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 2+ years of experience in an administrative or operations support role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Detail-oriented with strong problem-solving skills.
- Experience with CRM and financial software is a plus.
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