Account Services Officer

7 months ago


UAE, United Arab Emirates Emirates NBD Full time

**Organization Unit**

Tanfeeth BB ARC Onboarding & Screening unit handles a vast array of account relationship activities of Emirates NBD & Emirates Islamic for Account Opening.

**Job Purpose**

Primary responsibility is to manage assignment and completion in an orderly manner in accordance with the mandated policy & procedures in a timely & efficient manner. Also to ensuring queue is cleared to meet SLA & TAT at all times. To Address and resolve staff related concerns effectively.

**Person Specifications
- Professional Bachelor’s Degree: with 2 years (+) experience in Transaction Processing
- Functional Prior experience in Banking / Non-Voice back-office processing with 2 years (+)

experience in Transaction Processing related to ARC unit, with awareness of ENBD/EI

**Knowledge & Skills**
- Extensive Knowledge of Banking and systems such as CRM, BPM, Finacle etc.
- Willingness to work in staggered shifts.
- Strong knowledge of Tanfeeth Operating Model.
- Strong knowledge of Ms Office.
- Written & spoken communication skills.
- Ability to work in dynamic team environment.



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