Travel and Tourism Operation Manager

3 months ago


Dubai, United Arab Emirates Menaal Travels and Tours EST Full time

**Job description**

**Job Title: Travel & Tourism Operations Manager**

**Location**: Dubai, UAE
**Salary**: Starting from 5,000 AED per month

**Key Responsibilities**:

- Oversee the daily operations of the travel and tourism department, ensuring efficient and effective service delivery.
- Develop and implement operational strategies that enhance the customer experience and drive business growth.
- Manage and coordinate with team members to ensure all tours, bookings, and travel arrangements are executed flawlessly.
- Maintain strong relationships with clients, suppliers, and partners to ensure top-quality services.
- Monitor market trends and competitor activities to adjust strategies accordingly.
- Handle customer inquiries, complaints, and feedback to ensure high levels of satisfaction.
- Ensure compliance with all relevant travel regulations and company policies.
- Prepare and manage budgets, reports, and forecasts for the department.
- Mentor and develop the team to meet and exceed performance standards.

**Requirements**:

- Minimum of 5 years of experience in travel and tourism operations management.
- Strong knowledge of travel industry regulations and best practices.
- Proven ability to manage and motivate a team.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet tight deadlines.
- Experience in managing budgets and financial planning.
- Proficiency in travel management software and tools.

Pay: From AED5,000.00 per month

Application Deadline: 15/09/2024



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