Change Manager
3 months ago
Our client: A leading conglomerate in UAE
Job Purpose:
The Business Change Manager is responsible, on behalf of the Programme Sponsors, for defining the programme and individual project benefits, assessing progress towards realisation and achieving measured improvements in business operations. The Business Change Manager will manage the OCM partner and enable their success.
Essential roles & responsibilities:
Strategic roles & responsibilities:
- Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support communication efforts
- Enable the design, development, delivery and management of key communications.
- Assess the change impact
- Conduct impact analyses, assess change readiness, and identify key stakeholders.
- Support training efforts
- Provide input, document requirements, and support the design and delivery of training programs.
- Identify, analyze and prepare risk mitigation tactics
- Identify and manage anticipated and persistent resistance
- Consult and coach project teams
- Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan
- Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan
- Support and engage senior leaders
People management roles & responsibilities:
- Coach people managers and supervisors
- Support organizational design and definition of roles and responsibilities
- Coordinate efforts with other specialists
- Integrate change management activities into the project plan
- Evaluate and ensure user readiness
- Manage stakeholders
- Track and report issues
- Define and measure success metrics and monitor change progress
- Support change management at the organizational level
- Manage the change portfolio
Job requirements:
Bachelor's degree Business or a related field. Advanced degrees or certifications are a plus.
Years of experience:
10-15 years
Knowledge & skills:
- Familiarity with these models and frameworks allows a change manager to choose the most appropriate one for any situation.
- Ability to use project management software to plan and track changes. There are many different types of project management software like Jira.
- Excellent written skills are mandatory for change managers to distill complex information into easy-to
- understand language for employees.
- Verbal communication is essential for explaining changes to employees and getting them on board with business transformation.
- Strong Stakeholder management experience
- Must exhibit strong analytical skills to effectively implement change programs. As a change manager, you gather data and analyze it to identify trends and patterns.
LI-DM1
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