Floor Incharge

5 months ago


Dubai, United Arab Emirates Desi Catering Services Full time

**Key Responsibilities**:

- **Customer Service**:

- Greet and assist customers, providing information and resolving issues promptly.
- Handle customer complaints and feedback, ensuring customer satisfaction.
- Monitor and ensure a pleasant service environment.
- **Staff Supervision**:

- Assist in managing floor staff, including scheduling,and performance monitoring.
- Support team members in their daily tasks, providing guidance and resolving issues.
- Conduct regular briefings and updates to keep the team informed and motivated.
- **Operations Management**:

- Ensure the floor is adequately staffed and organized during all shifts.
- Monitor inventory levels and coordinate with relevant departments for stock replenishment.
- Maintain the cleanliness and organization of the floor, ensuring compliance with safety and health regulations.
- **Security and Safety**:

- Implement and enforce security protocols to prevent theft and ensure the safety of customers and staff.
- Conduct regular safety checks and report any hazards or incidents.
- Assist in emergency situations, following proper procedures and protocols.
- **Administrative Duties**:

- Maintain accurate records of floor operations, including sales, customer feedback, and staff performance.
- Prepare and submit reports to management as required.
- Assist in the implementation of company policies and procedures.

**Job Types**: Full-time, Permanent

Pay: From AED2,500.00 per month


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