Telesales Team Lead

5 months ago


Dubai, United Arab Emirates HOMES 4 LIFE REAL ESTATE BROKER LLC Full time

**Responsibilities**
**Worked as a Team Leader (Telesales)**:

- Prequalify the leads generated through various marketing channels
- To **Achieve Targets **& maintaining customer Relationships
- **Giving Training to the Subordinates**:

- Deliver Sales pitch to persuade potential customers
- Arrange property Viewing for Agents
- Cold Calling to client Database
- Manage & convince Clients over the phone & follow ups with clients
- Keeping track of real estate upcoming projects
- Supporting the Sales Team by getting them leads by approaching the clients & obtaining & updating list of clients contact details
- Ensure to keep records of calls made, coordinate with sales team & update lead information in the **CRM & utilizing Real Estate portals like Property Finder, Bayut**:

- Support Sales Agents to achieve their targets by assisting in closing the deals
- **Coordinate with the management for different projects & arranging meetings for them**- Delegating task to team members to improve their product knowledge & communication skills -**Preparing Sales Report on Daily Basis**:

- **Handling escalated Customer complaints**:

- Should be **Multi-Tasking**:

- Coordinate with other department like Marketing to ensure smooth operations & maximize efficiency
- Delegating task to Team members & set Deadlines

**Education**:

- Graduate/Master’s Degree in relevant Discipline
- Previous Experience working into Telesales /Customer Service with Property Development /Real Estate

**Skills**:

- Strong Managerial & Sales Skills
- Ability to Multi-task
- Good Verbal / Written Communication & Organizational Skills
- Ability to work under Pressure and to write & present Reports
- Strong Leadership skills with ability to motivate Team towards achieving Targets
- **Track records of meetings & Targets**:

- Familiar with **CRM Software & other Real Estate Portals**:

- Excellent Communication & interpersonal Skills
- Customer Focus & Good Presentation Skills

**Salary**: AED3,000.00 - AED5,000.00 per month

**Experience**:

- telesales: 2 years (required)
- Real Estate: 1 year (required)


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