Assistant Food
2 days ago
**About us**
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
The InterContinental® Ras Al Khaimah Mina Al Arab Resort and Spa comprises 351 keys, a health club, a spa, and two pools. Covering an area of 43,770 sqm, the resort is a short drive from famous archaeological sites such as Dhayah Fort and Sheba’s Palace. Set on a headland surrounded by protected coastal wetlands with lush landscaping fronting a sweeping beach on one side and a man-made waterway on the other, the guest rooms, suites, and chalets offer panoramic water views.
**Your day to day**
- Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
- Train colleagues to make sure they deliver with compliance and to the standards we expect
- Make sure all food and beverage equipment is in operational condition and regularly cleaned
- Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs
- Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction Responsible Business
- Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions - Keep an eye on competitor activity / industry innovation. Review and approve menu design and concepts with Executive Chef
- Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste
- Handle food and beverage inventory procedures, determine minimum and maximum stocks for all food, beverage, material, and equipment
- Monitor budget and control expenses with a focus on food, beverage and labour costs
- Drive promotions that deliver great dining experiences for guests at a good value
**What we need from you**
- Preferably qualification in Hospitality Management.
- 2-3 years experience a similar position or a related field with a proven track record of success.
- Experience in a 5 star luxury hotel company is essential, GCC experience is advantage
- Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds. second language skills desired( Arabic, German, Russian)
- Ability to work as part of a diverse team with colleagues from different cultures and countries.
- Maintains high confidentiality in regards to guest privacy and any related hotel matters.
**What we offer**
We are an equal opportunity employer
Job Reference: EMEAA35219
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