Female SPA Manager
2 weeks ago
Responsibilities include:
- Manage, train, and motivate all personnel reporting to this position.
- Coordinate with all technical staff and other staff to ensure a smooth and efficient booking process
- Provide and take responsibility for the professional delivery of all information on the telephone and in person to all potential spa Guests
- Promote all hotel and spa packages and promotions.
- Ensure all cleanliess/hygiene standards are met and all policies and procedures are executed
- Manage all booking inquiries through website and social media channels
- Provide a high quality customer experience to clients, starting from a quick and seamless phone/whatsapp booking process to welcoming guests, creating a luxury relaxing environment for them, explainig the spa menu and packages and cross-selling/up-selling
- Carry out frequent inventory checks and manage inventory effectively
- Contribute to growth and development of the spa through strategy, events & marketing, offering new products and services
- Ability to deal with problems involving several concrete variables in standardized situations
Ability to commute/relocate:
- Media City: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have a car and driving license?
**Experience**:
- Spa management: 3 years (required)
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