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Lead Owner Officer
4 weeks ago
**Lead Owner Officer (Real Estate)**
Join our team as a **Lead Owner Officer **and play a critical role in the success of our Sales department. With a focus on team management, operational excellence, and skill development, you'll drive performance and facilitate knowledge transfer among Sales Agents.
**Responsibilities**:
- Motivate and coach Sales Agents, conducting regular team meetings and 1-2-1 sessions.
- Stay updated on business development and new product lines.
- Manage day-to-day operations, prioritize tasks, and assess risks to meet service level agreements.
- Design real estate knowledge transfer modules to enhance Sales Agents' skills.
- Foster a performance-oriented culture, ensuring individual and team targets are met.
- Stay informed about industry changes and share relevant knowledge with the team.
- Collaborate with the management team to drive positive change and improve efficiency.
- Maintain compliance with Health, Safety & Environment (HSE) protocols.
**Qualifications & Experience**:
- Attested bachelor's degree.
- Minimum of 2 years of experience in team management within a contact center environment, preferably in the Interact industry.
- Strong leadership, coaching, and communication skills.
- Excellent organizational and attention to detail abilities.
**Salary**: From AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your salary expectation in AED?
**Experience**:
- contact centre environment as a Team Manager: 2 years (required)
**Language**:
- English (required)
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