Kids Club Attendant

4 weeks ago

Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

**An Exhilarating Opportunity**

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Front Office Team as a Kids Club Attendant will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights

**What We’re Looking For**
- A Positive Outlook and Outgoing Personality with a Welcoming and Enthusiastic Energy.
- Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
- University Graduates with any Degree are preferred, showcasing a commitment to continuous learning.
- Previous experience of 1-2 years in a similar role will be considered an asset.
- Additional qualifications in Pediatric Training or Nursing are an added advantage.
- A professional, Insta-Worthy Appearance, always adhering to FIVE’s Grooming Standards and maintaining a polished, ‘FIVE-Styled’ demeanour.
- Politeness, Patience, Respectfulness, and Kindness are fundamental attributes.
- Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Parents, Guests, FIVE Tribe Members, and stakeholders.
- An outgoing, creative, innovative, and enjoyable personality to foster a pleasant and collaborative work atmosphere.
- A steadfast desire to Improve Customer Satisfaction, showcasing a commitment to Industry-Leading Standards.
- ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
- An ability to work effectively under pressure, with the flexibility and willingness to commit to extra hours during busy periods to ensure seamless operations.
- A hands-on attitude, fuelled by a ‘Can-Do’ Spirit.

**Key Responsibilities**
- Coordinates, promotes, publicises, and facilitates all activities and programmes for the Kids Club, creating a Memorable experience.
- Conducts courtesy calls to Guest rooms, especially when Guests are traveling with children, ensuring a personalised, ‘FIVE-Styled’ approach.
- Takes charge of organising and leading Sensational child-related activities, providing an Insta-Worthy and Memorable experience for Young Guests.
- Maintains a curated inventory of premium supplies and equipment on a weekly basis, ensuring that every detail contributes to the Electric atmosphere of the Kids Club.
- Collaborates closely with the Front Office Team to promptly resolve any issues or challenges related to the Kids Club, delivering a First-in-Class Guest experience.
- Fulfils Receptionist Duties with a ‘FIVE-Star’ approach, from answering telephones and relaying messages to processing financial transactions and scheduling appointments.
- Adheres to government and company standards by consistently maintaining the highest level of cleanliness and tidiness in the work area, ensuring that every detail reflects the ‘FIVE-Star’ Commitment to Excellence.
- Assists in monitoring the facility to ensure Guest Safety and promptly responds to any potential hazards or emergencies, creating a Safe and Energetic environment for both children and adults.
- Provides general support to the Kids Club, embracing the FIVE Tribe Spirit and contributing to the Behind-The-Scenes ‘Vibe at FIVE.’
- Demonstrates flexibility and willingness to help other departments when required, making the Kids Club an Industry-Leading Destination for families.

**The Team**

**Sustainable Indulgence at FIVE**

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achie

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