Kids Club Supervisor

2 months ago


Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

**Responsibilities**:

- Manage the smooth operations of the Kids Club effectively on a day-to-day basis to achieve the highest possible levels of guest satisfaction. This includes covering the Little Nomads reception area when required and supervising the team in the absence of the Kids Club Manager.
- Handles guest complaints and follows correct reporting procedures, and follows up with the guest satisfaction.
- Create new, unique and interesting activity programs that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. Help make the kids club offering a point of competitive advantage for the hotel. Ensure outsourced service provides maintenance standards.
- Have a complete knowledge of the products and services offered by the hotel, and particularly all the Kids Club activities and experiences in the hotel.
- Lead the implementation of all childcare health and safety standards and FLHSS regulations.
- Execute the Little Nomads activity programme ensuring that all activities are performed in a safe environment using proper safety techniques and equipment.
- Monitor the success of the activity programs through the number of participants per scheduled event through guests’ feedback and related documentation. Make necessary adjustments to maintain top quality, fun filled and original programs for hotel guests and members.
- Keep all equipment clean and well maintained in the Little Nomads Kids Club daily. Prepare the breakage, loss and spoilage report on a monthly basis.
- Support FLHSS management and have a deep understanding of all related process & procedure for the area.
- Respond to audits to ensure continual improvement is achieved.
- To ensure hazards and malfunctioning, improperly working equipment is reported in a timely manner to management/IT/Engineering.
- Be competent in the use of KMS and uploading data relevant to kids staying at Little Nomads.
- Be confident user of the hotel operational systems such as in HMS, SCM, HotSos, Bayan.
- Conduct the Kids Club Inventory twice per month, monitor the required quantity or stationery items.
- Train and develop the Kids Club attendants along with the Kids Manager, create a monthly L&D calendar.
- Develop and maintain a strong working environment with the other departments.
- Ensure proper accounting procedures are followed when collecting of charging fees for the Little Nomads Kids Club.
- Assist the Kids Club Manager to driv revenue opportunities for the department.

**Skills & Qualifications**
- Must have at least 2 years’ experience in working with children in a similar role in an international 5-star luxury hotel or resort.
- Must be fluent in English both written and verbal, fluency in other languages will be an advantage.
- Must obtain the certification related to the Kids Club operation, including Paediatric First Aid, CPR.
- Must be knowledgeable and skilled in activity program planning and delivering.
- Must be able to conduct training and development in regard to Kids Club procedures and company’s standards.
- Must have excellent knowledge in computing and MC Office.
- Must possess strong skills for communication towards colleagues and guests.
- Must be flexible and have a good sense of humour.
- Must be a strong communicator with ability to multitask effectively in a fast-paced, high-pressured environment.


  • Kids Club Supervisor

    2 months ago


    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.** **With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &...

  • Kids Club Supervisor

    7 months ago


    Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Kids Club Manager

    7 months ago


    Dubai, United Arab Emirates RIXOS Full time

    **Company Description** Kids Club Manager** As a Kids Club Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to...

  • Kids Club Attendant

    2 weeks ago


    Dubai, United Arab Emirates Littlenolly,s Dream Full time

    We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward. As a Kids Club Attendant you are responsible to ensure that all Kids Club responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as: - Liaise with Assistant Recreation...

  • Kids Club Coordinator

    7 months ago


    Dubai, United Arab Emirates Sofitel Dubai The Palm Full time

    Company Description Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical...

  • Kids Club Attendant

    8 months ago


    Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Kids Club Attendant

    9 months ago


    Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Kids Club Attendant

    3 months ago


    Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

    Kida Club Attendant: OBJECTIVE: Every Mercure team member is a “Heartist”. A Heartist represents Mercure’s brand and its values, at all times. The Mercure Heartist will establish relationships and foremost, the Mercure Heartist will deliver an exceptional guest experience and promote the Accor brand values. MAIN DUTIES: Administration - Preparation of...

  • Kids Club Attendant

    7 months ago


    Dubai, United Arab Emirates RIXOS Full time

    **Company Description** Kids Club Attendant** An exciting opportunity has arisen for a **Kids Club Attendant** to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set. **What’s in it for you**: - Respond to any questions, needs and desires of guests, and follow up with guests to...

  • Kids Club Attendant

    2 weeks ago


    Dubai, United Arab Emirates RAFFLES Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Kids Club Attendant

    7 months ago


    Dubai, United Arab Emirates ARENCO REAL ESTATE Full time

    We are hiring "Kids Club Assistant" that will be responsible for the below duties: - Maintain a safe, clean, and overall fun experience for the children - Organize and store games, equipment, and materials to ensure order at Kids’ Club - Work as part of a team in a professional manner - Greet all guests who enter Kids’ Club and ensure the security of...

  • Kids Club Attendant

    9 months ago


    Dubai, United Arab Emirates MINOR Hotels Full time

    Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their co-team members. Within this, the key responsibilities for this position are: **Customer Loyalty & Expectation** - Ensure guest needs and expectations are met by providing an...

  • Kids Club Attendant

    4 days ago


    Dubai, United Arab Emirates Hilton Full time

    Kids Club Attendants supervise the kids and oversee the operations in the kids clubs. As a kids club attendant, your job duties may include organizing activities for kids, ensuring toys and equipment are clean, and keeping the kids safe. You also monitor the entryway and exits and manage the sign in and sign out sheets. **What will I be doing?** - Kids Club...

  • Kids Club Attendant

    4 days ago


    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **To serve the needs of the business, our guests and our colleagues by helping providing services in the Little Nomads kid’s club.** **Responsibilities**: - Participate in the smooth running of the Little Nomads Kids Club department on a day to day basis to achieve the highest possible levels of guest satisfaction. - Create new, unique and interesting...

  • Kids Club Attendant

    2 days ago


    Dubai, United Arab Emirates IHG Full time

    **About us** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...


  • Dubai, United Arab Emirates Loving Blooms Full time

    Kids club attendants **supervise the kids and oversee the operations in the kids clubs**. As a kids club attendant, your job duties may include organizing activities for kids such as art and craft, gams, mini parties, and sports, ensuring toys and equipment are clean, and keeping the kids safe. **Job Types**: Full-time, Permanent **Salary**: AED2,300.00 -...

  • Kids Club Attendant

    7 months ago


    Dubai, United Arab Emirates Al Amani Human Resources Consultancy Full time

    Kids Club Attendant / Hostess required urgently for a reputed five Star Deluxe Hotel in Dubai. **Job Details**: - High School/Hotel background. - Min. 1-year experience in hotels/Kids clubs/edutainment/Kids Amusement parks. - Good communication skills, Customer Relations, Creative, interactive, and outgoing individual. - Should be an Enthusiastic, Playful,...

  • Kids Club Attendant

    2 months ago


    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.** **With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &...

  • Kids Club Manager

    7 months ago


    Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...

  • Club Supervisor

    1 week ago


    Dubai, United Arab Emirates Studio Club Dubai Full time

    The Club Floor Supervisor is the main point of contact for very important guests. He/She has to maintain the club floor, and provide an efficient service to meet guests’ service needs. He/She should have a warm and pleasant personality, and possess a good knowledge of club floor amenities and any other services that are offered only to guests with...