Kids Club Attendant

1 month ago

Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

Kida Club Attendant:
OBJECTIVE:
Every Mercure team member is a “Heartist”. A Heartist represents Mercure’s brand and its values, at all times. The Mercure Heartist will establish relationships and foremost, the Mercure Heartist will deliver an exceptional guest experience and promote the Accor brand values.

MAIN DUTIES:
Administration
- Preparation of Kids club daily logbook or any related requirements.
- Recording and reporting of all injuries and incident to the Recreation Supervisor & Assistant Recreation Manager.
- Recording of all sold items ex. Art and craft etc.
- May be asked to help with inventories.

Financial and Revenue ResponsibilitiesEnsure proper payment is received for the use of Kid's Club
- To promote paid Kids club related services to the guest and to their kids.
- To help the department on reaching the Annual budget goals requirements.
- To help control department expenses by looking after the kids club equipment’s properly and report any small maintenance issue that may lead to entire equipment replacement.

Training and Talent & Culture
- Participates to any job related training conducted or required by the HOD and Training department.
- Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
- Treat complaints of harassment and discrimination promptly and confidentially.
- Treat customers and colleagues from all cultural groups with respect and sensitivity.
- Identify and deal with issues, which may cause cross cultural conflict or misunderstanding.

Guest Service ResponsibilitiesConducts all activities in a positive and professional manner
- Ensure guests’ safety and satisfaction while using our Kids club facilities.Provide childcare to children including paging parent/guardian if necessary to assist with discipline issues and attending to personal needs.Participate and entertain children with games or other approved activitiesAdminister first aid to children in accordance with company policy
- Guarantee that kids are met with warmly care during their stay.
- Responsable for the smooth operation in the kids club.
- Making sure on greeting every guest entering the kids club and giving them tour if necessary.
- To give proper instructions and to assist the kids when needed.
- Provides a friendly and personalized welcome for guests.
- Offers an attentive service to guests, adapting to any constraints.
- Heeds any remarks made by guests and ensures follow-up.
- Promotes paid kids club services.
- Conveys the image of the hotel.

Miscellaneous
- All Heartists are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
- All Heartists may be assigned to other duties in the hotel as and when required by business levels.

GENERAL DUTIES:
Health and Safety
- Ensure that all potential and real Hazards are reported immediately and rectified
- Be fully conversant with all departmental Fire, Emergency and Bomb procedures
- Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees
- Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others
- Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

Confidentiality
- Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

To be fully conversant with:

- Child CareCardiopulmonary Resuscitation (CPR)
- Hotel fire procedures
- Hotel security procedures
- Hotel Health and Safety policy and procedures
- Hotel Facilities and attractions
- Hotel standards of operation and departmental procedures
- Mercure Appearance guidelines
- Mercure vision and its corresponding strategies
- Methods of accepted payment of the company
- Short and long term company marketing promotions

NOTE

**Job Types**: Full-time, Permanent

  • Kids Club Attendant

    6 months ago

    Dubai, United Arab Emirates Al Amani Human Resources Consultancy Full time

    Kids Club Attendant / Hostess required urgently for a reputed five Star Deluxe Hotel in Dubai. **Job Details**: - High School/Hotel background. - Min. 1-year experience in hotels/Kids clubs/edutainment/Kids Amusement parks. - Good communication skills, Customer Relations, Creative, interactive, and outgoing individual. - Should be an Enthusiastic, Playful,...

  • Kids Club Attendant

    5 months ago

    Dubai, United Arab Emirates RIXOS Full time

    **Company Description** Kids Club Attendant** An exciting opportunity has arisen for a **Kids Club Attendant** to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set. **What’s in it for you**: - Respond to any questions, needs and desires of guests, and follow up with guests to...

  • Kids Club Attendant

    6 days ago

    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.** **With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &...

  • Kids Club Attendant

    6 months ago

    Dubai, United Arab Emirates Al Amani Consultancy Full time

    Kids Club Attendant / Hostess required urgently for a reputed five Star Deluxe Hotel in Dubai. **Job Details**: - High School/Hotel background. - Min. 1-year experience in hotels/Kids clubs/edutainment/Kids Amusement parks. - Good communication skills, Customer Relations, Creative, interactive, and outgoing individual. - Should be an Enthusiastic, Playful,...

  • Kids Club Attendant

    5 months ago

    Dubai, United Arab Emirates ARENCO REAL ESTATE Full time

    We are hiring "Kids Club Assistant" that will be responsible for the below duties: - Maintain a safe, clean, and overall fun experience for the children - Organize and store games, equipment, and materials to ensure order at Kids’ Club - Work as part of a team in a professional manner - Greet all guests who enter Kids’ Club and ensure the security of...

  • Kids Club Manager

    5 months ago

    Dubai, United Arab Emirates RIXOS Full time

    **Company Description** Kids Club Manager** As a Kids Club Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to...

  • Kids Club Host/hostess/attendant

    6 months ago

    Dubai, United Arab Emirates Al Amani Consultancy Full time

    Kids Club Hostess / Attendant is required urgently for a reputed five Star Deluxe Hotel in Dubai. **Job Details**: - High School/Hotel background. - Min. 1-year experience in hotels/Kids clubs/edutainment/Kids Amusement parks. - Good communication skills, Customer Relations, Creative, interactive, and outgoing individual. - Should be an Enthusiastic,...

  • Kids Club Attendant

    7 months ago

    Dubai, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Kids Club Attendant

    7 months ago

    Dubai, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Kids Club Attendant

    6 months ago

    Dubai, United Arab Emirates LITTLE CHAMPIONS CLUB Full time

    The job responsibilities will be: - Assisting the customers with completing the check-in process and advising them of the different play packages offered. - Answering phone calls, providing information about the facility and addressing any concerns they may have. - Monitoring the indoor play area, and coaching the players to ensure they play fair &...

  • Kids Club Coordinator

    6 months ago

    Dubai, United Arab Emirates Sofitel Dubai The Palm Full time

    Company Description Discover the warm French-Polynesian welcome of our luxury 5 star beach resort situated on the East Crescent of the world famous Palm Jumeirah, offering a rejuvenating escape inspired by the rich culture of the South Pacific. Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical...

  • Kids Club Supervisor

    7 days ago

    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Responsibilities**: - Manage the smooth operations of the Kids Club effectively on a day-to-day basis to achieve the highest possible levels of guest satisfaction. This includes covering the Little Nomads reception area when required and supervising the team in the absence of the Kids Club Manager. - Handles guest complaints and follows correct reporting...

  • Kids Club Supervisor

    6 months ago

    Dubai, United Arab Emirates RAFFLES Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Kids Club Supervisor

    6 days ago

    Dubai, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.** **With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms &...

  • Kids Club Attendant

    5 days ago

    Dubai, United Arab Emirates READY SET GO Full time

    We are seeking enthusiastic and playful **Kids Club Attendants / Play Area Attendants** to join our team! If you are passionate about working with children, have a vibrant personality, and love creating a fun and safe environment for kids, we want to hear from you. **Key Responsibilities**: - Supervise and engage with children in the play area or park. -...

  • Kids Club Attendant- Female

    5 months ago

    Dubai, United Arab Emirates LITTLE CHAMPIONS CLUB Full time

    The job responsibilities will be: - Assisting the customers with completing the check-in process and advising them of the different play packages offered. - Answering phone calls, providing information about the facility and addressing any concerns they may have. - Monitoring the indoor play area, and coaching the players to ensure they play fair &...

  • Kids Club Attendant

    7 months ago

    Dubai, United Arab Emirates MINOR Hotels Full time

    Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their co-team members. Within this, the key responsibilities for this position are: **Customer Loyalty & Expectation** - Ensure guest needs and expectations are met by providing an...

  • Kids Club Manager

    6 months ago

    Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...

  • Kids Club Attendant

    6 months ago

    Dubai, United Arab Emirates Anantara Hotels & Resorts Full time

    JobDescriptionThe Kid ClubAttendant is responsible for receiving all incoming guests andowners by giving a courteous greeting, directing them to thecheck-in desk, ensuring a positive first impression and efficientprocesses for handling clients, and babysitting their children. TheKid Club Attendant is also responsible to ensure that guestrefreshment bars and...

  • Kids Club Attendant

    6 months ago

    Dubai, United Arab Emirates FIVE Hotels and Resorts Full time

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...