Duty Manager

4 months ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24013928

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels Jumeirah Beach Dubai, Jumeirah Beach Residence, Bahar 7, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.


  • Duty Manager

    5 months ago


    Dubai, United Arab Emirates Hilton Full time

    Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and...

  • Duty Manager

    4 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and...

  • Duty Manager

    4 weeks ago


    Dubai, United Arab Emirates DoubleTree by Hilton Hotel & Residences Dubai Al Barsha Full time

    DescriptionA Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are...

  • Duty Manager

    4 months ago


    Dubai, United Arab Emirates Grand Central Hotel Full time

    **Role Description** This is a full-time on-site role as a Duty Manager at the Grand Central Hotel located in Dubai. The Duty Manager will be responsible for overseeing daily operations, ensuring guest satisfaction, managing staff, and resolving any issues that may arise. He / She will also handle guest inquiries and provide exceptional customer...

  • Duty Manager

    3 months ago


    Dubai, United Arab Emirates Hilton Full time

    Duty Manager A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** A Hotel Duty Manager is responsible for overseeing the hotel's operations, ensuring the safety and comfort of our guests and staff. This role...

  • Duty Manager

    4 weeks ago


    Dubai, United Arab Emirates Hilton Full time

    A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby.What will I be doing?As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the...

  • Duty Manager

    18 hours ago


    Dubai, Dubai, United Arab Emirates Kempinski Hotel Mall of the Emirates Full time

    Job Title: Duty ManagerAs a Duty Manager at Kempinski Hotel Mall of the Emirates, you will be responsible for ensuring the smooth operation of the Front Office department. This includes managing the day-to-day activities, supervising staff, and providing exceptional guest service.Key Responsibilities:Operational Management: Ensure the efficient operation of...

  • Duty Manager

    4 days ago


    Dubai, Dubai, United Arab Emirates IBIS Full time

    Job Title: Duty ManagerAt IBIS, we are seeking a highly skilled and experienced Duty Manager to join our team. As a key member of our Front Office Department, you will be responsible for ensuring the smooth operation of our hotel.Key Responsibilities:Assist in the management of the Front Office Department, including the reception, reservations, and concierge...

  • Duty Manager

    4 months ago


    Dubai, United Arab Emirates Accor Full time

    Job DescriptionDuty ManagerInspiring and engaging. As a Duty Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.What You Will Be Doing Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging...

  • Duty Manager

    4 months ago


    Dubai, United Arab Emirates Pullman Dubai Creek City Centre Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Pharmacist

    3 months ago


    Dubai, United Arab Emirates Dubai Duty Free Full time

    About the Role **Job Purpose**: - To operate DDF Pharmacy as per legislation and practices approved by the Ministry of Health and Department of Health. **Key Duties of the role includes**: - Provide information and advice regarding drug interactions, side effects, dosage, and proper medication storage. - Maintain records, such as pharmacy files...

  • Duty Manager

    4 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23146196 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Mina Seyahi Beach Resort & Waterpark, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** We are seeking an organized and...

  • Duty Manager

    3 months ago


    Dubai, United Arab Emirates Electra HR consultancy Full time

    Duty Engineer / Team Leader Bachelor’s degree Technical certification or vocational training in a relevant field, such as electrical, mechanical or HVAC system Strong technical knowledge Strong problem-solving skills to quickly identify and resolve technical issues Proficiency in operating and maintaining various engineering equipment and...

  • Duty Manager

    3 months ago


    Dubai, United Arab Emirates Apt Resources Full time

    **DUTY MANAGER**: **Job ID **:1888 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 2,500.00 **Other Benefits **:Accommodation, food, transportation, and other company benefits as per UAE Labor law **GCC Driving License **:No **Description: - At least 2yrs...

  • Duty Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Swissôtel Nankai Osaka Full time

    Job SummaryWe are seeking a highly skilled Duty Manager to join our team at Swissotel Al Murooj Dubai. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our hotel.Key ResponsibilitiesGuest Service: Provide efficient, friendly, and professional service to all...

  • Duty Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Kempinski Hotels. As a key member of our Front Office team, you will be responsible for ensuring that all guests receive prompt, cordial attention and personal recognition, while also resolving any related issues.Key ResponsibilitiesGuest Services: Provide exceptional...

  • Duty Manager

    2 weeks ago


    Dubai, Dubai, United Arab Emirates MARRIOTT International Full time

    Job SummaryWe are seeking a highly skilled and experienced Duty Manager to join our team at Marriott International. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our valued customers.Key ResponsibilitiesProcess guest check-ins, verifying identity, payment, and room...

  • Duty Manager

    18 hours ago


    Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

    At Mercure Hotel Suits & Apartment, Duty Manager to assist in the forward planning of the department which includes Reception, Front Office, Guest Relations, Concierge, and Data Administration. **What you will be doing?** - Manage and supervise all tasks of his/her staff to ensure guests receive prompt, cordial attention and personal recognition - Assist...

  • Duty Manager

    4 months ago


    Dubai, United Arab Emirates MINOR Hotels Full time

    You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and...

  • Duty Manager

    4 months ago


    Dubai, United Arab Emirates MINOR Hotels Full time

    You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and...