Duty Manager

2 weeks ago


Dubai, United Arab Emirates Accor Full time


Job Description

Duty Manager

Inspiring and engaging. As a Duty Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations, and ensure an exceptional guest journey.

What You Will Be Doing

  • Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with friendly and engaging service
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices

Qualifications

Your experience and skills include:

  • Service focused personality is essential and previous leadership experience required
  • Prior experience working with Opera or a related system
  • Proven ability to build and maintain good relationships with all stakeholders
  • Communicate thoughts, actions and opportunities clearly with strong networking skills
  • Ability to lead by example, believe in a strong team culture and set the scene for high performance
  • Preferably read to join immediately.

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