Dispatch Assistant

8 months ago


Dubai, United Arab Emirates Bucomac Industries Full time

**DISPATCH & LOGISTICS**
- Proper planning and scheduling of day-to-day delivery
- Ensure the effective and timely dispatch of goods to customers in Sharjah.
- Coordination between sales, accounts, and production teams.
- Achieve the assigned dispatch targets.
- Ensure optimum utilization of heavy vehicle drivers.
- Responsible for logistics functions to ensure timely and cost-effective deliveries.
- Tracking of vehicles in case of customer complaints or delays and ensuring on time deliveries.

**DOCUMENTATION**
- Prepares DOs, Gates Passes, vehicle passes, free zone gate pass, etc.
- Prepare monthly invoices to customers.
- Record accurate despatch data on oracle and excel.
- Responsible to send accurate despatch report to the management daily.
- Upkeep and maintain the dispatch records, POS, etc.

**PLANNING & COST CONTROL**
- Planning the delivery schedule keeping in mind the road timings/restrictions etc.
- Planning and allocation of trips to drivers according to priority and geographical locations of customers in a cost effective manner.
- Ensure availability of necessary documents with drivers to access specialized zones, free zones, military, and government facilities, etc.
- Allocation of suitable vehicles for dispatch of goods to ensure optimum utilization.

**CUSTOMER RELATIONSHIP & CO-ORDINATION**
- Providing efficient service to customers keeping in mind the customer requirement
- Day-to-day follow-up with existing customers for orders.
- Coordination with customers office and site for timely delivery
- Intervene and sort out any issues or hurdles during the delivery of goods, as and when required.
- Maintain a healthy relationship with all customers.
- Coordinate with all departments for timely delivery of goods
- Attending to the customer’s complaints and reports to the management accordingly.

**OTHER TASKS**
- Responsible for quarterly physical stock verification with Accounts and Stores
- Update management on issues that are not in line with company policy/good practice.

Application Question(s):

- Do you have experience in dispatch or logistics in a manufacturing company?


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